BUS Updated 12/2011
07/2011
3-6
WorkCentre 5335 Family Service Documentation
IQ7, IQ8
Initial Issue
Image Quality
IQ7 Deletion RAP
Part of the image is missing.
Procedure
Check the paper type. Paper used is within specifications.
Y
N
Use paper within specifications.
Use paper from a freshly opened packet. The problem reoccurs.
Y
N
End
Remove the Xerographic Cartridge and reinstall. Turn the power Off/On and print. The prob-
lem reoccurs.
Y
N
End
Install a new Xerographic Cartridge (
PL 8.1
). Turn the power Off/On and print. The problem
reoccurs.
Y
N
End
Check the surface of the BTR for distortion. There is no distortion on the surface of the
BTR.
Y
N
Replace the BTR (
PL 6.1
).
Replace the MCU PWB (
PL 18.2
). If the problem persists, replace the ESS PWB (
PL 35.2
).
IQ8 Skew/Misregistration RAP
Printed images are not parallel to the edges of the paper.
Procedure
Check the location where the machine is installed. The machine is installed on a stable hor-
izontal surface.
Y
N
Install the machine on a stable horizontal surface.
Remove the Xerographic Cartridge (
PL 8.1
) and reinstall. Turn the power Off/On and print.
The problem reoccurs.
Y
N
End
Check the installation of the Paper Cassette. The Paper Cassette is correctly installed.
Y
N
Install the Paper Cassette correctly.
Check for distortion in the paper delivery path. There is no distortion in the paper delivery
path.
Y
N
Correct the distortion or replace the distorted part.
Replace the MCU PWB (
PL 18.2
). If the problem persists, replace the ESS PWB (
PL 35.2
).