BUS Updated 12/2011
07/2011
2-361
WorkCentre 5335 Family Service Documentation
018-789, 018-790
Status Indicator RAPs
Initial Issue
018-789 LDAP Protocol Error 89 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (illegal parameter delivered).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.
018-790 LDAP Protocol Error 90 RAP
There is a LDAP (Lightweight Directory Access Protocol) error (Memory shortage).
Procedure
Verify that print jobs are printing or print a Configuration Report and verify that network setup
settings are indicated. The printer is operational or the Config Report indicates valid net-
work settings.
Y
N
Check for damage with the network connection. If there is no damage then there is a
problem with the network. Tell the customer that the network requires service.
There is a problem with the LDAP setups on the machine or with the remote LDAP server. Ask
the customer to verify the machine LDAP setups. If the check is OK, there may be a problem
with the remote LDAP server.