BUS Updated 12/2011
07/2011
2-664
WorkCentre 5335 Family Service Documentation
035-729, 035-730
Initial Issue
Status Indicator RAPs
035-729 Carrier Down Detected RAP
BSD-ON:
BSD 34.1 - FAX
Carrier broken. While receiving the image information, T2 timeout occurred after the carrier
was broken. Dropout occurred.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-730 No CS with Phase-C High Speed RAP
BSD-ON:
BSD 34.1 - FAX
•
At PHASE-C, CS has not come from a high-speed modem.
•
The CS of the modem did not turn ON as a response to the RS request at command
sending operation.
•
The CS of the modem did not turn ON as a response to the RS request during training at
high speed.
•
HDLC frame sending error
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).