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BUS Updated 12/2011
07/2011
6-3
WorkCentre 5335 Family Service Documentation
Entering and Exiting Service Rep. Mode, Accessing
General Procedures & Information
Initial Issue
Entering and Exiting Service Rep. Mode
Certain diagnostic routines and reports are available locally (on the UI) through Service Rep.
Mode.
Entering
To enter the Service Rep. Mode:
1.
Press and hold the 0 key for 5 seconds, then while still holding down the 0 key, press the
Start button.
The CE - Type Passcode screen will appear.
2.
Enter 6789 and press Confirm.
3.
The top right tab area of the UI display will change to orange and the text will change from
Guest to Service Rep. to indicate that the mode has changed.
NOTE: If a system failure has occurred when the machine is turned ON but it has not
been repaired, the diagnostic procedures described in this section may not operate cor-
rectly.
Functions enabled in Service Rep. Mode
Functions available in Service Rep. Mode can be divided into two groups; Diagnostics and
Reports
•
UI Diagnostics: Several diagnostic routines are available (see
Accessing UI Diagnos-
tics
).
•
Printable Reports: Several machine history reports can be printed in Service Rep. Mode,
one for example is the HFSI Report. These reports are in addition to the reports normally
available in System Admin mode (see
Printing CSE Reports
).
Exiting
There are two ways to exit from Service Rep. Mode:
•
Switch the power Off then On (If actions performed in Service Rep. Mode cause the
machine to restart upon exiting, the machine will come back up in normal user mode).
•
Close any open diagnostic menus and Exit diagnostics. Press the Services button.
Press and hold the 0 key then press the Start button.
Accessing UI Diagnostics
Procedure
1.
Enter the Service Rep. Mode (
Entering and Exiting Service Rep. Mode
).
2.
Press the Machine Status button on the control panel.
3.
Select the Tools tab on the UI screen.
4.
System Settings and Common Service Settings will be highlighted.
5.
In the Features column, scroll to and select Maintenance / Diagnostics.
Maintenance/Diagnostics Menus
The following selections will appear (on 1st page):
•
Quick Setup Home
–
IP Address Settings
–
Security Settings
–
E-mail Settings
–
LPAD Settings
•
Software Options
•
NVM Read/Write
•
Initialize Hard Disk
•
Print Test Patterns
•
Delete All Data
•
Initialize NVM
–
IOT
–
Output (Finisher)
–
IISS (IIT/IPS)
–
IISS - Extension
–
Input Device
–
Sys - SYSTEM
–
Sys - USER
•
The following selections will appear (on 2nd page):
IO Check - this selection opens the following menu:
–
Component Control
–
Analog Monitor
•
Sub System - this selection opens the following menu:
–
ADF Independent Operation
–
Hard Disk Failure Prediction Test
•
Adjustments / Others - this selection opens the following menu:
–
Machine ID/Billing Data
–
HFSI Counter
–
Finishers - Adjust Hole Punch Position and Booklet Crease/Staple Position (LX Fin-
isher only - see
ADJ 12.1
and
ADJ 12.2
)
•
Registration - this selection opens the following menu:
–
Tray 5 Guide Adjustment
–
System Registration Adjustment