BUS Updated 12/2011
07/2011
2-621
WorkCentre 5335 Family Service Documentation
034-747, 034-748
Status Indicator RAPs
Initial Issue
034-747 Switching Equipment Congestion RAP
BSD-ON:
BSD 34.1 - FAX
The network switching equipment is busy.
Procedure
•
Ask customer to cancel the job and resend.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
034-748 Specified Line Cannot be Used RAP
BSD-ON:
BSD 34.1 - FAX
The specified line can not be used.
Procedure
•
Check the remote machine settings and line status, then perform the operation again.
•
Ask customer to cancel the job and resend.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).