BUS Updated 12/2011
07/2011
2-517
WorkCentre 5335 Family Service Documentation
033-330, 033-331
Status Indicator RAPs
Initial Issue
033-330 FoIP Unrecoverable Error RAP
BSD-ON:
BSD 34.1 - FAX
Fatal software error found in FoIP (FAX Over Internet Protocol) (including T38, SIP)
Procedure
•
Switch the power off, then on.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-331 FoIP Controller Init Fail RAP
BSD-ON:
BSD 34.1 - FAX
Failed to initialize FoIP (FAX Over Internet Protocol) Controller
Procedure
•
Switch the power off, then on.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)