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BUS Updated 12/2011
07/2011
2-554
WorkCentre 5335 Family Service Documentation
033-569, 033-570
Initial Issue
Status Indicator RAPs
033-569 Image Direction Conflict RAP
BSD-ON:
BSD 34.1 - FAX
Orientation of image data does not match orientation of paper from paper source.
Procedure
•
Feed paper as directed on the panel. If the problem persists, remove the Finisher, and
then load an APS-selected tray with the paper whose direction is the same as the direc-
tion of the image, in order to change the state of the paper feed trays. After that, turn the
power OFF then ON.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-570 Retry Overflow RAP
BSD-ON:
BSD 34.1 - FAX
The number of retries exceeded the specified number
Procedure
•
Switch the power off, then on, and retry fax job.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)