BUS Updated 12/2011
07/2011
2-550
WorkCentre 5335 Family Service Documentation
033-557, 033-558
Initial Issue
Status Indicator RAPs
033-557 Destinations or Services Overflow RAP
BSD-ON:
BSD 34.1 - FAX
The number of requested services or the number of requested destinations exceeded the
upper limit.
Procedure
•
Try the job later when the queue is shorter.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-558 Remote ID Rejection RAP
BSD-ON:
BSD 34.1 - FAX
•
Remote ID received from fax sending machine is on reception rejection list
•
The fax machine is set to not accept fax message if fax sending machine does not send
remote ID and no ID was sent.
Procedure
•
Change the fax machine setting to be able to receive fax message even if destination
does not send remote ID.
•
Ask sender to set remote ID on their fax machine.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)