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BUS Updated 12/2011
07/2011
2-859
WorkCentre 5335 Family Service Documentation
116-336, 116-337
Status Indicator RAPs
Initial Issue
116-336 Redirector HD Fail RAP
A failure is detected during HDD access
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)
116-337 SNTP Software RAP
An error in SNTP (Simple Network Transfer Processing) caused an internal shutdown.
Initial Actions
Power Off/On
Procedure
•
Check the HDD electrical connections (
PL 35.2
).
•
Check the sw version of the controller sw - update if required
•
If the problem persists perform
Hard Disk Failure Prediction Test
.
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace HDD (
PL 35.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB)