![background image](http://html.mh-extra.com/html/xerox/workcentre-5335-series/workcentre-5335-series_service-manual_884308669.webp)
BUS Updated 12/2011
07/2011
2-663
WorkCentre 5335 Family Service Documentation
035-727, 035-728
Status Indicator RAPs
Initial Issue
035-727 50% Error During G3 Receive RAP
BSD-ON:
BSD 34.1 - FAX
•
PHASE-C error exceeded the limit. Poor line quality.
•
While receiving G3 image information, 50% or more decode error occurred when 148mm
was received.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-728 C EOL Cannot Receive in 10 sec RAP
BSD-ON:
BSD 34.1 - FAX
•
The Fax controller did not detect a normal line within 1 minute after it had begun to
receive G3 image information.
•
The Fax controller did not detect the EOL (End of Line) signal within 13sec (default) when
receiving.
•
The Fax controller could not receive the EOL (End of Line) signal within 10sec in Phase-C
(message transmission).
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).