![background image](http://html.mh-extra.com/html/xerox/workcentre-5335-series/workcentre-5335-series_service-manual_884308574.webp)
BUS Updated 12/2011
07/2011
2-568
WorkCentre 5335 Family Service Documentation
033-716, 033-717
Initial Issue
Status Indicator RAPs
033-716 No Specified Mailbox RAP
BSD-ON:
BSD 34.1 - FAX
The specified mailbox does not exist.
Initial Actions
Power Off/On
Procedure
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)
033-717 Incorrect Password RAP
BSD-ON:
BSD 34.1 - FAX
Verification of the specified password failed.
Procedure
1.
Verify machine is connected to dedicated analog line (not ISDN).
2.
Verify that no password is set:
a.
Enter Admin mode (
GP 9
).
b.
Select System Settings.
c.
Select System Settings again.
d.
Select FAX Mode Settings.
e.
Select Local Terminal Settings.
f.
Check that Machine Password is (not set).
If it is (not set), select close/exit as required. If a password is set, continue.
g.
Select Machine Password and select Change Settings.
h.
Select Backspace as required to delete the password.
i.
Select Save.
j.
Select Close/Exit as required.
k.
Select Close again.
l.
Select Close again.
m.
Power machine off and on to verify setting change.
•
Ensure that the customer is programming a job within the parameters of the
machine utilizing the UI.
•
Disconnect then reconnect the PWB’s in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
)