BUS Updated 12/2011
07/2011
2-147
WorkCentre 5335 Family Service Documentation
016-231, 016-232 MRC HW Initialize RAP
Status Indicator RAPs
Initial Issue
016-231 SW Option Failed - (Image Ext PWB Not Exist)
RAP
This fault is generated when the Thumbnail Preview PWB is not detected due to failed PWB or
the Image Compression Kit has not been installed while the “Thumbnail Preview” Software Key
has been enabled.
Initial Actions
•
Switch the machine power Off and On.
•
This fault could be declared if the Thumbnail Preview option had been installed and then
the Thumbnail Preview PWB was removed. The Option may still be enabled.
•
When the SW Option function is set to "Enabled", the ESS PWB (
PL 35.2
) either detected
that the Image Ext PWB is not installed, or the Image Ext PWB has failed.
–
Thumbnail SW Option
–
Preview SW Option
–
Image Lock SW Option
Procedure
CAUTION
If the option was removed from the machine but the fault cannot be cleared, Do Not enter the
Software Option Key command "ClearAllFlags" in an attempt to correct this condition; the
machine will not boot up afterward.
Instead, contact Field Engineering for assistance with this condition.
•
The Image Extension Kit (Ama + toto board) has a failure or is not installed. Replace or
install it.
•
Check the sw version of the controller sw - reload Software (
GP 16
)
•
Uninstall and reinstall the Image Ext PWB and retry the job.
•
If the problem is still present replace the Image Ext PWB.
016-232 MRC HW Initialize RAP
MRC HW Initialize Error. Error occurs while high-compression board is being initialized.
Procedure
•
Switch the power Off then On.
•
Check the sw version of the controller sw - reload Software (
GP 16
)
•
Replace high compression board. When the cause cannot be identified, to take the follow-
ing action to check if the status can be improved:
–
Replace Memory Module on Main PWB
–
Replace Main PWB