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BUS Updated 12/2011
07/2011
2-657
WorkCentre 5335 Family Service Documentation
035-715 , 035-716
Status Indicator RAPs
Initial Issue
035-715 Wrong Password-Polling Error RAP
BSD-ON:
BSD 34.1 - FAX
A password mismatch interrupted polling.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).
035-716 No Post Message-T2 Timeout RAP
BSD-ON:
BSD 34.1 - FAX
•
No post messages. Sending machine failure. Poor line quality.
•
T2 timed out. Command timer timeout on the terminal receiving T.30.
Procedure
•
There is a problem with the receiving Fax. Ask customer to cancel the job and resend.
•
Check the remote machine settings and line status, then perform the operation again.
•
Check the Fax line connection (telephone line).
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the PWBs in the FAX Module
•
Check the sw version of the fax & controller sw - update if required
•
Perform FAX Diagnostic
GP 13
•
Replace the FAX PWB (
PL 18.5
).