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BUS Updated 12/2011
07/2011
2-469
WorkCentre 5335 Family Service Documentation
027-576, 027-578
Status Indicator RAPs
Initial Issue
027-576 SMB Protocol Error 4-036 RAP
SMB protocol error. Incorrect domain data size.
Procedure
Switch the power off, then on. Perform the same operation again.
027-578 SMB Protocol Error 4-038 RAP
SMB protocol error. Communication timeout has occurred.
Procedure
Switch the power off, then on. Check that the authentication server and the device can commu-
nicate through the network. (Check the network group, TCP/IP Settings, check the communi-
cation at Port No. 137 (UDP)/Port No. 138 (UDP)/Port No. 139 (TCP)).