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BUS Updated 12/2011
07/2011
2-182
WorkCentre 5335 Family Service Documentation
016-450, 016-453
Initial Issue
Status Indicator RAPs
016-450 SMB Host Name Duplicated RAP
A PC of the same host name exists on the network.
Initial Actions
Power Off/On
Procedure
Refer the customer to the Network Management > TCP/IP Protocol Configuration section of
the System Administrator Guide for the steps on changing the TCP/IP and SMB Host Names
set in the machine so they no longer conflict with another device on the network.
If the System Administrator Guide is not available, the Host Name can be changed by perform-
ing the following from within the machine's CentreWare Internet Services web page:
1.
Click the Properties tab.
2.
Enter the System Administrator User Name and Password (default admin, 1111) if
prompted.
3.
Click the Connectivity folder, then the Protocols folder.
4.
Click TCP/IP and enter a new Host Name (obtained from the customer) into the Host
Name field.
5.
Click Apply and reboot the machine when prompted.
016-453 Dynamic DNS - IPv6 Address Dynamic Update
Error RAP
Updating the IPv6 address / host name in DNS server failed
Procedure
Have the customer confirm that the DNS server address is correctly set in the machine by
printing a configuration report and checking the DNS setting.
Confirm with the customer's system administrator whether their DNS server allows Dynamic
DNS registration using IPv6 address.
If the customer does not want the Dynamic DNS Registration setting enabled in the machine,
perform the following steps to disable the setting from within the machine's CentreWare Inter-
net Services web page:
•
Click the Properties tab.
•
Enter the System Administrator User Name and Password (default admin, 1111) if
prompted.
•
Click the Connectivity folder, then the Protocols folder.
•
Click TCP/IP and enter a new Host Name (obtained from the customer) into the Host
Name field.
•
Click Apply and reboot the machine when prompted.