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BUS Updated 12/2011
07/2011
2-269
WorkCentre 5335 Family Service Documentation
016-780, 016-781
Status Indicator RAPs
Initial Issue
016-780 HD Access ERR-Image Convert RAP
A HDD access error was detected during scanned image conversion processing in I-Formatter.
An error other than HDD Full was detected when opening/writing file for operation.
Procedure
•
Disconnect/reconnect HDD
•
Check the sw version of the controller sw - update if required (
GP 16
)
•
Perform
GP 14
- only the first two parts - make sure to follow sequence and heed cau-
tions
1.
Job Log Clear Mode
2.
HDD Initialize Mode
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS PWB and RAM
DIMM.)
•
Replace HDD (
PL 35.2
) and try scanning again.
016-781 Scan Server Connect Error RAP
Scan Server Connect Error. The Centreware scan service could not connect to the server to
send a file.
Failed to connect to the SMTP mail server.
1.
The machine and server cannot communicate with each other.
2.
After establishing connection between this machine and the server, it was detected
that the hostname set in the machine is not of ASCII characters.
Procedure
1.
Check the network cable for connection.
2.
If the host name set up on this machine has non-ASCII letters, set a new host name using
ASCII letters.
Log In/Out =>System Settings =>Network Settings =>Machine Mail Address/Host Name
=>Host Name
3.
Check that the server IP address is correct.