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BUS Updated 12/2011
07/2011
2-408
WorkCentre 5335 Family Service Documentation
024-913, 024-916
Initial Issue
Status Indicator RAPs
024-913 Tray 4 Size Mismatch RAP
BSD-ON:
BSD 7.4 - Tray 4 Paper Size Sensing (TTM)
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 16.1 - ESS
Operation Error. Size Mismatch Tray 4: Measured Length Mismatch. When the paper slow
scan direction length is measured on the paper path, the length is different from the slow scan
length for the size detected by the tray.
Procedure
•
Load the correct paper in the tray.
If the problem persists, check the sensor using the Generic Sensor Failure RAP.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
The Tray 4 Paper Size Switch for failure:
Analog Monitor
[074-200];
Component Control
[074-104] (
PL 11.12
)
•
The connection between the Tray 4 Paper Size Sensor
P/J103
and the Tray Module
PWB
P/J548
for open circuit, short circuit, and poor contact
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required (
GP 16
)
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS & MCU)
024-916 Mix Full Stack RAP
BSD-ON:
BSD 3.1 - ESS - MCU Communication
BSD-ON:
BSD 12.8 - Integrated Finisher Stacker Tray Control
BSD-ON:
BSD 12.24 - Office Finisher LX Stacker Tray Control
BSD-ON:
BSD 16.1 - ESS
Any of the following conditions could cause this fault:
•
The output paper stacked on the Finisher Stacker Tray reaches capacity (for the same
paper size only).
•
The paper size in either the process or cross-process direction of the current job is larger
than the top sheet size of the previous job
•
The top sheet size (width) of previous job is less than 279.4mm and Staple Mode is
changed
•
The top sheet size of the previous job is “unknown”
Initial Actions
Power Off/On
Procedure
•
Go to the
012-212
Stacker Tray Upper Limit Failure RAP (LX) (Office Finisher LX),
012-
211 (Integrated Finisher)
Stacker Tray Fail.
•
Ensure that the customer is programming a job within the parameters of the machine uti-
lizing the UI.
•
Disconnect then reconnect the IIT, Control Panel, ESS, MCU all PWBs connected to them
(RAM, Firmware module, EEPROM)
•
Check the sw version of the controller sw - update if required
•
Replace MCU PWB (
PL 18.2
)
•
Replace ESS PWB (
PL 35.2
) (If not fixed by this, reinstall the original ESS & MCU)