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BUS Updated 12/2011
07/2011
2-975
WorkCentre 5335 Family Service Documentation
124-349, 124-350
Status Indicator RAPs
Initial Issue
124-349 Modal Break Point Restoration Fail RAP
BSD-ON:
BSD 3.8 - Electronic Billing
System Fail. Modal Break Point Fail (One mismatches the others but cannot be automatically
repaired.) When one Modal Break Point did not match, this machine tried to automatically cor-
rect it but failed.
Procedure
Power OFF then ON. If the problem persists, perform the following:
In
NVM Read/Write
compare the values in the following NVMs:
If the values in both 720-057 and 720-064 are the same, replace the MCU PWB (
PL
18.2
).
Reload software
GP 16
. If they are different, replace the ESS PWB.
124-350 CRUM OEM Fail All RAP
System Fail. All three CRUM OEM destinations are not set (0 or different values are set). The
CRUM OEM destinations stored in three positions match but their values are not set (0).
Procedure
•
Go to the Fault Code for the color that displays an error:
–
093-926
Toner CRUM Data Mismatch Fail RAP
•
Reload software
GP 16
. Replace the machine, or replace the MCU Board (
PL 18.2
).