Jolimark TP830 Series User Manual Download

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User's Manual

TP830 Series

Thermal Receipt Printer

Summary of Contents for TP830 Series

Page 1: ...User s Manual TP830 Series Thermal Receipt Printer ...

Page 2: ...re the registered trademarks or commodity names of the corporation Jolimark is a registered trademark of Kong Yue Electronics Information Industry XIN HUI LTD EPSON and ESC POS registered trademarks of Seiko Epson Corporation Windows is a registered trademark of Microsoft Corporation ...

Page 3: ...the cord will be walked on When the cord or the plug is mangled please stop using and get a new one replaced Make sure the old one is far away from the printer so it can avoid someone who does not know the inside story getting damaged 11 This product should never be placed near or over a radiator or heat origin and should avoid of direct sunshine 12 Never push objects of any kind into this product...

Page 4: ...ower Cord 6 2 5 Installing the Printer Driver and Selecting the Cutter 6 2 6 Installing the Bluetooth Interface Driver 8 2 7 Ethernet Settings 11 2 7 1 Connecting the Printer 11 2 7 2 Setting IP Address 11 2 8 Wi Fi Setting 14 2 8 1 Connecting the Printer Using WiFiConfig Software 14 2 8 2 Detailed Settings 15 2 8 3 Checking Wi Fi Parameters 24 2 9 Installing Printer Network Driver 25 Chapter 3 Co...

Page 5: ...e 41 5 2 5 Ethernet Interface 43 5 2 6 Power Supply Inlet 43 Chapter 6 Maintenance 44 6 1 Cleaning the Printer 44 6 2 Error Message on the Control Panel 44 6 3 Contact the Technical Service Center 44 Chapter 7 Control Commands 45 7 1 General 45 7 2 Explanation of terms 45 Appendix Command List 58 ...

Page 6: ... into different models TP830 TP830U TP830US TP830UE TP830UB and TP830UW TP830 series printers are equipped with auto cutter so that customer could select full cut or partial cut Interface TP830 series products are configured with cash drawer interface you can choose one of the following data interfaces when purchasing this product Parallel interface TP830 USB interface TP830U USB interface Serial ...

Page 7: ...TP830 User s Manual 2 Figure 1 2 Interfaces on the back of the printer Power supply inlet Data interface Cash drawer interface Power switch Note Please take the specific interface as standard ...

Page 8: ...i Please take the specific interface as standard Connect the printer to your computer with the correct cable 2 3 1 Connecting the Cash Drawer Cable Turn off the printer and plug one end of the cash drawer cable into the cash drawer interface of the printer and the other end to the cash drawer as shown in Figure 2 2 Figure 2 1 Packing list Printer AC adapter Power cord Driver CD Including User s Ma...

Page 9: ...2 3 3 Connecting the USB Interface Cable 1 Plug the USB cable A end flat shape into the computer s USB interface 2 Plug the USB cable B end square shape into the printer s USB interface as shown in Figure 2 4 Figure 2 3 Connecting the parallel interface cable Figure 2 2 Connecting the cash drawer cable Caution Please use the appropriate cash drawer Manufacturer will not honor warranty when using u...

Page 10: ...l interface Tighten the screws on both sides and make the cable fixed 2 3 5 Connecting the Ethernet Interface Cable 1 Plug the crystal end of the Ethernet cable RJ 45 into the printer s Ethernet interface and the other end to the LAN As shown in Figure 2 6 Figure 2 5 Connecting the serial interface cable Figure 2 4 Connecting the USB interface cable Figure 2 6 Connecting the Ethernet interface cab...

Page 11: ...he CD ROM Install driver by the following ways Auto install way Double click the file Setup exe in the driver disc install driver by the following guide Hand operated installing way Figure 2 7 Connecting the power cord Warning 1 If the rated voltage doesn t match the outlet voltage contact your dealer for assistance Do not plug in the power cord 2 Please use the electrical outlet connecting the gr...

Page 12: ... to the window of Install Printer Software click Next 6 Follow the guide click Next gradually till the installation is finished The USB interface installing steps for Windows 2000 XP Vista Win7 are as follows The following steps are used Windows XP as an example There are slight differences among different operating systems 1 Connect the printer to computer with the USB cable and turn on both of t...

Page 13: ...1 Choose the appropriate Bluetooth adapter the operation system is Window XP or above which is with Bluetooth adapter driver 2 Turn on the printer search Bluetooth devices in Window XP system and click Add Note Select to install this driver according to the chosen model ...

Page 14: ...TP830 User s Manual 9 3 Tick off the option of My device is set up and ready to be found Click Next to continue ...

Page 15: ...ual 10 4 Select the TP830 and then click Next 5 Tick off the option of Let me choose my own passkey and enter 1234 as shown then click Next 6 Record the Outgoing COM port and click Finish then reboot the computer TP830 ...

Page 16: ... which has been connected to LAN and look into the information of Ethernet LED to ensure the printer has entered the normal connection 2 7 2 Setting IP Address 1 Running NetFinder Software Double click NetFinder exe in the PC which connects the printer in the same LAN The figure of the software is shown as follows Orange LED Green LED Description On Blink Online Off Off Offline Note Every Bluetoot...

Page 17: ...ing press Search button again If the printer connects correctly the IP address can be found in a search period If the printer still can not be found out when the network connection is correct in the same network Please check whether the network fire wall on the PC is open or not If there is fire wall please close it temporarily open it again after finishing searching and setting the printer comple...

Page 18: ... that printer s IP set to static in actual usage which can cut down the time when initializing the Ethernet interface as the printer is turned on and prevent IP conflicts The dynamic address used in printer may conflict with another one The network segment part of the IP address and Subnet Mask must be the same as those of PC connecting with a printer For example the address of working PC is 192 1...

Page 19: ...rinter information after modifying the printer s IP address 3 Record printer s IP address Record the printer s IP address which will be used in the section Newly install printer network driver or Upgrade install printer network driver setting driver s network port 2 8 Wi Fi Setting Please use Jolimark network setting software WiFiConfig to set the IP address for Jolimark Wi Fi interface network pr...

Page 20: ...nter setup mode then a figure of software as figure 2 pops up The printer and computer is connected successfully when the dialogue box Connection is successful appears Click OK Figure 1 Figure 2 Note When the dialogue box Connection is not successful pops up you need to check if the printer is turned on or the printer and computer is connected well with the USB cable ...

Page 21: ... As figure 4 shown Infrastructure Select infra This is the common WLAN type which connects the networks through hotspot or router Ad Hoc Select ad hoc which ueses printer as the hotspot and communicates with the printer directly through wireless network card Off Shut down the Wi Fi interface of the printer Printer will not print in the Wi Fi mode after selecting this item SSID When WLAN type is se...

Page 22: ... of Local Area Connection 2 Status pops up You can find the corresponding SSID network name in it As shown in figure 5 Note The longest network name is 32 characters Make sure there is no space between characters and distinguish the capital and small letter Note Local Area Connection 2 here is just used as an example and the specific network name should accord with the currently used wireless netw...

Page 23: ...TP830 User s Manual 18 Figure 5 Double click Local Area Connection 2 SSID ...

Page 24: ...he operation system WIN XP with selecting Infrastructure in the WLAN type as an example 1 Click Properties in the window of Local Area Connection 2 Status Get reference in figure 6 2 When the window of Local Area Connection 2 Properties pops up click Wireless Networks in the upper side of the window As shown in figure 7 Figure 6 ...

Page 25: ...TP830 User s Manual 20 3 Select the current wireless network name in the item of Preferred networks and then click Properties As shown in figure 8 Figure 7 ...

Page 26: ...TP830 User s Manual 21 4 When the window of Properties pops up find the security in the item of Wireless network key As shown in figure 9 Figure 8 ...

Page 27: ... the IP address of the printer Wi Fi interface in the same segment with the wireless networks The way to find and modify the wireless network segment is as follows Take the operation system WIN XP with selecting Infrastructure in the WLAN type as an example 1 Click Support in the window of Local Area Connection 2 Status Get reference in figure 5 Figure 9 Security ...

Page 28: ...ess and set the printer IP with different IP address in the same segment In Figure 11 the IP Address is 192 168 43 120 and the segment is 192 168 43 Please do not fill in this IP Address in the item of Printer IP directly In the item of Printer IP you should fill in 192 168 43 x 1 x 254 here x 120 Figure 10 Click Support Note The printer IP should not conflict with other network devices ...

Page 29: ...arget IP or IP segment Fill in the corresponding segment according to the wireless network IP address you find out in figure 11 5 Click Save to save the set parameters and then restart the printer 2 8 3 Checking Wi Fi Parameters After setting Wi Fi network parameters you should check the parameters to ensure the Wi Fi network connection is proper 1 Through ping command to check if the printer conn...

Page 30: ...lect Printers 2 Click Add printer then a window of Add Printer Wizard pops up click Next 3 A window of Add Printer Wizard pops up select Local printer in the Local or Network Printer window and then click Next 4 A window of Select the Printer port pops up select Create a new port and then select Standard TCP IP Port in the port and click Next 5 A window of Add standard TCP IP Printer Port Wizard p...

Page 31: ...tional Port Information Required pops up select Custom in the Device Type then click Settings 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Page 32: ...ollows CD ROM Drivers WIN2000 XP Vista Win7 click Open then click OK to return to the window of Install Printer Software click Next 13 Follow the guide click Next gradually till the installation is finished At this time printer network driver is installed completely 2 Upgrade install printer network driver setting driver s network port If PC has installed the printer s driver set driver s network ...

Page 33: ... Standard TCP IP Printer Port Wizard pops up click Next 6 A window of Add port pops up import the IP address reported by the Setting printer s IP address in the Printer name or IP address column Take IP address 192 168 0 240 for example Port name is created automatically after finishing filling in IP address Click Next ...

Page 34: ...tional Port Information Required pops up select Custom in the Device Type then click settings 8 A window of Port Settings pops up Affirm that Port name and Printer name or IP address are correct Protocol is RAW and Port Number is 9100 click OK ...

Page 35: ... Next 10 A window of Completing the Add Standard TCP IP Printer Port Wizard pops up click Finish 11 Return to Printer Ports click Close 12 Return to Properties make sure the network port is selected click Apply and then click Close Thus printer s network port setting is finished ...

Page 36: ...TP830 User s Manual 31 ...

Page 37: ...ly if you hold on pressing it or stop if you loosen it 3 2 Self Test Self test printing lets you know if the printer is working properly If the printer printouts the self test content normally it denotes that there is nothing wrong with the printer except for the interface which connects to the computer Otherwise the printer should be repaired The printer will print out self test information such ...

Page 38: ...t and turn off the printer 3 5 Online aptitude Parameter Settings TP830 supports the function of parameter settings which can be set in the PC with the driver installed in The concrete setting steps are shown as follows 1 Make sure that the computer and the printer are connected with the USB cable and both the computer and the printer are turned on the printer should be in normal working condition...

Page 39: ... parameters and the items on the bottom right are the current settings The computer will load the printer s current setting automatically when you open the parameter setting window The current setting will be blank if the printer is offline or the printer port is set incorrectly Then you need to set the printer to online mode or set the printer port correctly ...

Page 40: ...ck Set the printer will change the setting at the time it receives the command Click Cancel to return to the upper window and click Default can display the default settings of this menu items 7 If you want to set several paramters please refer to the previous point and set the parameter one by one 8 When the setting is finished click Set to exit the window of Properties 9 Restart the printer and t...

Page 41: ...ng Steps 1 Press the cover open button to open the front cover If you want to use 57 5 69 5mm paper to print you must install the roll paper guide firstly 2 Load the roll paper into the paper holder Figure 4 1 Opening the front cover Caution 1 Don t touch the thermal print head after printing to avoid getting hurt 2 Don t pull the paper out directly with your hand Front cover Figure 4 2 Installing...

Page 42: ...ter finishing installing the paper if PAPER OUT LED and ERROR LED are still on or the printer makes strange noise when feeding paper please open the cover and re close it tightly Error Correct Roll paper Figure 4 3 The direction of loading paper Note Paper head should be placed down and pulled towards the paper input slot but not the opposite Roll paper ...

Page 43: ...ipped with the following interfaces Parallel interface Centronics USB interface 2 0 Full Speed USB interface 2 0 Full Speed Serial interface RS 232C DB9 USB interface 2 0 Full Speed Ethernet interface 10 100Base T USB interface 2 0 Full Speed Bluetooth 2 0 2 1 EDR USB interface 2 0 Full Speed Wi Fi 802 11b g n Cash drawer interface RJ 11 24V DC 1A Special function Automatic cutter Online parameter...

Page 44: ... 40 no condensation Weight Approx 1 45 kg Noise 38 dB A ISO7779 standard Physical dimensions 142 mm width 195 mm depth 132 mm height Power consumption Operating 40 W Standby Approximately 3 5 W Code page 76 kinds Control panel 1 key and 3 LEDs Paper type Thermal roll paper Note All the technical instructions in this user s manual are the laboratorial measurements which achieved under national stan...

Page 45: ...rrent 24V 1A 5 2 2 Parallel Interface TP830 printer s parallel interface is compatible with Centronics protocol supporting BUSY ACK handshaking protocol and the interface connector is the 36 PIN Centronics type Table A 2 Pin function of parallel interface connector Table A 2 36 PIN parallel interface Pin assignments Pin number Signal Direction Description 1 STB IN Trigger in low level load the dat...

Page 46: ... 2 3 USB Interface USB interface is the 2 0 Full Speed version 5 2 4 Serial Interface TP830 printer s serial interface is compatible with RS 232C protocol supporting RTS CTS and XON XOFF handshaking protocol Its connector is a DB 9 type connector and each pin s assignments are shown as Figure 5 5 Contact number Signal name Color 1 VBUS Red 2 D White 3 D Green 4 GND Black BUSY ACK DATA STB 0 5μS 0 ...

Page 47: ... connected with the standard RS 232C connector When connecting with a PC the connecting picture is shown as Figure 5 6 While connecting with an IBM PC or a compatible PC you can connect the cable as shown in Figure 5 7 The connecton of the serial interface Figure 5 5 Pin number of serial interface Figure 5 7 The connection figure of host 25 PIN and printer Figure 5 6 The connection figure of host ...

Page 48: ...ernet interface of 10 100 Base T can be connected to 10 100M 5 2 6 Power Supply Inlet The TP830 printer connects with a 24V 10 and 2 5A AC adapter The power supply inlet is shown as Figure 5 9 Figure 5 9 Power supply inlet Figure 5 8 Ethernet interface ...

Page 49: ... ERROR LED PAPER OUT LED Description Solution Blink fast Off Auto cutter error Restart the printer and the auto cutter will return to the home position automatically If the problem is still unsolved please contact the Customer Service Center for maintenance On Off Front cover is open Close the front cover On On Paper out Load paper again Blink Off Print head overheated Work automatically after coo...

Page 50: ...HT Horizontal tab Format ASCII HT Decimal 9 Hex O9 Description Move the print position to the next horizontal tab position LF Print and line feed Format ASCII LF Decimal 10 Hex OA Description Print the data in the input buffer and feed one line If the line input buffer is empty then it only feeds one line without printing FF Print and Feed to the next black mark position Format ASCII FF Decimal 12...

Page 51: ... vertical minimal unit n 0 255 Horizontal or vertical minimal unit is specified by GS P command ESC Set character print mode Format ASCII ESC n Decimal 27 33 n Hex 1B 21 n Description Select the print mode using n as follows n 0 255 Bit Value Function 0 Character A 0 1 Character B 1 2 Not defined 0 Emphasize mode not selected 3 1 Emphasize mode selected 0 Double height not selected 4 1 Double heig...

Page 52: ...rection x specifies the number of dots in the horizontal direction d specifies the user defined data ESC Select bit image mode Format ASCII ESC m n1 n2 d1 dk Decimal 27 42 m n1 n2 d1 dk Hex 1B 2A m n1 n2 d1 dk Description Select the image mode with m n1 and n2 specify the number of dots The image data d1 dk m 0 1 32 33 n1 0 255 n2 0 3 d 0 255 k n1 256 n2 m 0 1 k n1 256 n2 3 m 32 33 The number of d...

Page 53: ...ription Set the line space to n n 0 255 The line space of TP830 printer is the n horizontal minimal unit The vertical or horizontal minimal unit is specified by GS P Command ESC Select peripheral device Format ASCII ESC n Decimal 27 61 n Hex 1B 3D n Description The Last bit of n is 0 printer disable The Last bit of n is 1 printer enable ESC Cancel user defined character Format ASCII ESC n Decimal ...

Page 54: ...nit inches Horizontal or vertical minimal unit is specified by GS P command n 0 255 ESC M Select character font Format ASCI ESC M n Decimal 27 77 n Hex 1B 4D n Description n 0 48 Character A 12 24 is selected n 1 49 Character B 8 16 is selected ESC R Select the international character set Format ASCII ESC R n Decimal 27 82 n Hex 1B 52 n Description Select the international character set according ...

Page 55: ...escription n xxxxxxx1B xxxxxx1xB xxxxxx11B Paper near end sensor takes effect n xxxxx1xxB xxxx1xxxB xxxx11xxB Paper out sensor takes effect ESC c 4 Select paper sensor to stop printing Format ASCII ESC c 4 n Decimal 27 99 52 n Hex 1B 63 34 n Description n xxxxxxx1B xxxxxx1xB xxxxxx11B Paper near end printer stops printing n xxxxx1xxB xxxx1xxxB xxxx11xxB Paper out printer stops printing ESC c 5 Ena...

Page 56: ... n 18 PC852 n 19 PC858 n 20 Thai KU42 n 21 Thai TIS11 n 22 PC1256 Arabic n 23 PT151 1251 n 24 PC747 n 25 WPC1257 n 26 Thai TIS18 n 27 Vietnam n 28 PC864 Arabic n 29 PC737 Greek n 30 Uigur n 31 Hebrew n 32 PC1253 Greek n 33 PC775 Baltic n 50 PC437 Std Europe n 51 Katakana n 52 PC437 Std Europe n 53 PC858 Multilingual n 54 PC852 Latin 2 n 55 PC860 Portuguese n 56 PC861 Icelandic n 57 PC863 Canadian ...

Page 57: ...ine of Chinese character mode on Underline mode is ignored if 90 clockwise rotation is turned on at the same time FS Cancel Chinese mode Format ASCII FS Decimal 28 46 Hex 1C 2E Description In this mode No Chinese character is printed FS 2 User defined Chinese characters Format ASCII FS 2 c1 c2 d1 d72 Decimal 28 50 c1 c2 d1 d72 Hex 1C 32 c1 c2 d1 d72 Description c1 fe a1 c2 fe 0 d 255 c1 specified ...

Page 58: ... command processing ERROR LED will be on for a period of time then the PAPER OUT LED and ERROR LED will be both on and the printer resets No other data or commands follow this command or it may cause data lost or printing mess The NV image data will be stored in the printer even which is powered off and will not lose till this command reprocessed Excessive use of this function may cause the NV mem...

Page 59: ...5 n1 n2 1200 k n1 n2 8 d specifies the bit image data n1 8 dots in the horizontal direction and n2 8 dots in the vertical direction The downloaded bit image is available till printer is powered off or reset The format of bit image is shown below GS Print downloaded bit image Format ASCII GS n Decimal 29 47 n Hex 1D 2F n Description Print the downloaded bit image using the mode specified by n n 0 1...

Page 60: ... minimal unit is specified by GS P command GS P Set horizontal or vertical minimal unit Format ASCII GS P x y Decimal 29 80 x y Hex 1D 50 x y Description Set the horizontal and vertical unit to 1 x inch and 1 y inch When x or y 0 the default horizontal or vertical setting 1 203 inches is selected GS V Select cut mode and cut paper Format ASCII GS V m n Decimal 29 86 m n Hex 1D 56 m n Description T...

Page 61: ...1 dk NUL Decimal 29 107 m d1 dk 0 Hex 1D 6B m d1 dk 00 ASCII GS k m n d1 dn Decimal 29 107 m n d1 dn Hex 1D 6B m n d1 dn when m 64 m Bar code type Amount of data The range of k Character Character code 0 UPC A Fixed 11 k 12 0 9 48 d 57 1 UPC E Fixed 11 k 12 0 9 48 d 57 2 EAN13 Fixed 12 k 13 0 9 48 d 57 3 EAN8 Fixed 7 k 8 0 9 48 d 57 4 CODE39 Can be changed 1 k 0 9 A Z SP start stop 48 d 57 65 d 90...

Page 62: ... d1 dk Decimal 29 118 48 m xL xH yL yH d1 dk Hex 1D 76 30 m xL xH yL yH d1 dk Description Print a raster bit image using the mode specified by m as follows m 0 48 normal m 1 49 double width m 2 50 double height m 3 51 quadruple XL xH yL yH 0 255 XL xH specifies xL xH 256 bytes in horizontal direction for the bit image YL yH specifies yL yH 256 dots in vertical direction for the image k xL xH 256 y...

Page 63: ...e on off ESC 2 Select default line space ESC 3 Set line space ESC Select peripheral device ESC Cancel user defined character ESC Initialize printer ESC D Set horizontal tab position ESC E Turn emphasized mode on off ESC J Print and feed paper ESC M Select character font ESC R Select the international character set ESC V Turn 90 clockwise rotation mode on off ESC Set relative print position ESC a S...

Page 64: ...for appointment GS Select Character size GS Define downloaded bit image GS Print downloaded bit image GS B Turn white black reverse mode on off GS H Select print position of HRI character GS L Set left margin GS P Set horizontal or vertical minimal unit GS V Select cut mode and cut paper GS W Set print area width GS f Select the HRI character font GS h Set bar code height GS k Print bar code GS v ...

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