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Summary of Contents for proColor pro900DP

Page 1: ...pro900DP Series User s Guide...

Page 2: ...rer While all reasonable efforts have been made to make this document as accurate and helpful as possible we make no warranty of any kind expressed or implied as to the accuracy or completeness of the...

Page 3: ...ace down stacker 25 Face up stacker 25 Duplex unit t 25 Tray and stacker examples 26 Loading Trays 1 to 5 26 Using the MP Tray 28 Using the stackers 30 Control panel 32 Buttons and lights 32 Display P...

Page 4: ...omposite black or pure black 48 PCL 48 PCL 6 48 color matching 49 Factors that affect color printing 49 Monitor colors vs printer colors 49 Monitor settings 50 Software settings 51 How the application...

Page 5: ...o edit an existing watermark 73 Secure printing 74 Sending the document 75 Printing the document 77 Deleting a secure print document 78 Font Substitution 79 How to use 79 Consumables and maintenance 8...

Page 6: ...y Panel Messages 109 Appendix B Menu system 111 Configuration 112 Print Page Count 112 Supplies Life 113 Paper Size in Tray 114 System 114 Configuration example monochrome pages printed 115 Print Page...

Page 7: ...itional information to supplement the main text CAUTION A caution provides additional information which if ignored may result in equipment malfunction or damage WARNING A warning provides additional i...

Page 8: ...and job management functionality allows you to manage or preview jobs in the print queue through either your web browser or software balance the workflow of networked devices manage color profiles sav...

Page 9: ...i dots per inch print resolution for high quality image production showing the finest detail Single Pass Color Digital LED technology for high speed processing of your printed pages 10 100 1000Base TX...

Page 10: ...This manual is your user s guide check the web site for the most up to date version for your printer and forms part of the overall user support listed below Set up Poster s for quick step by step visu...

Page 11: ...orks EFI Printing from Mac OS describes how to install the printer driver on a Mac and print from Mac applications EFI Print Options describes print options and features that you access from the print...

Page 12: ...stallation Guides accompany consumable items and optional accessories to describe how to install them These are paper documents that are packaged with the consumables and optional accessories Online H...

Page 13: ...ks down the left hand side of your screen click on the topic of interest to jump to the required topic If the bookmarks are not available use the Contents on page 3 In the list of bookmarks click on I...

Page 14: ...e is 1 From the toolbar select File then Print or press the Ctrl P keys 2 Choose which pages you wish to print a All pages 1 for the entire manual b Current page 2 for the page at which you are lookin...

Page 15: ...OP COVER To open the top cover squeeze the top cover handle 1 to release the catch and raise the cover To close the top cover push gently 1 until the cover stops midway and then push harder 2 to close...

Page 16: ...nts of your printer are identified in the graphics below 1 Paper holding arm 2 Top cover face down stacker 3 MP Tray multi purpose tray 4 Tray 1 side cover 5 Paper size label 6 Paper gauge 7 Tray 1 pa...

Page 17: ...User s Guide 17 10 Face down stacker 11 Power on off switch 12 Face up stacker 13 Duplex unit 10 12 11 13...

Page 18: ...User s Guide 18 14 Interface unit 15 Network interface connector 16 USB interface connector 17 Power connector 18 Ventilation openings 14 17 18 15 16...

Page 19: ...dge Cyan 20 Image drum cartridge and toner cartridge Magenta 21 Image drum cartridge and toner cartridge Yellow 22 Image drum cartridge and toner cartridge Black 23 Toner cartridge 24 Image drum cartr...

Page 20: ...User s Guide 20 27 Belt unit 28 Drum basket handle 29 Drum basket 27 28 29...

Page 21: ...pacity Feeder HCF 3 trays Optional SOFTWARE SUPPLIED CDs Printer Drivers Contains PCL and PS drivers utilities and productivity software for the PCL driver EFI Utilities Contains utilities for use wit...

Page 22: ...st not offset when exposed to the high fuser temperatures used in the printing process Envelopes should be free from twist curl or other deformations They should also be of the rectangular flap type w...

Page 23: ...in L 5 82 18 in 64 216 gsm Any Tray Face up Stacker Custom W 3 12 12 91 in L 3 54 18 in 64 330 gsm MP Tray Face up Stacker Banner W Letter width L 18 48 in up to 128gsm recommended MP Tray Face up Sta...

Page 24: ...dia weights and special media The multi purpose tray can handle the same sizes as the standard trays but in weights up to 330 g m For very heavy paper stock use the face up paper stacker This ensures...

Page 25: ...driver setting of Face Down will successfully direct prints to the Face Down stacker The face up stacker can hold up to 250 sheets of 20 lb 75 g m standard paper and can handle stocks up to 330 g m Al...

Page 26: ...paper rear stopper tab 1 and adjust the tab to the required paper size 3 Fan the paper to be loaded then tap the edges of the stack on a flat surface to make it flush 4 Load the paper face down and to...

Page 27: ...between the paper and the guides and rear stopper Do not overfill the paper tray Capacity depends on the paper type Do not load damaged paper Do not load paper of different sizes or types at the same...

Page 28: ...Y Not applicable for pro900DP 1 Squeeze the handle 1 and open the multi purpose tray 2 Fold out the paper support section and swivel out the extension supports 2 3 Adjust the paper guides 3 to the siz...

Page 29: ...nd top edge into the printer For two sided duplex printing on letterhead load the paper with pre printed side down and top edge away from the printer Envelopes should be loaded face up with long edge...

Page 30: ...left side of the printer is closed its normal position paper is ejected to the face down stacker on the top of the printer Face up stacker not applicable for pro900DP The face up exit path is used for...

Page 31: ...User s Guide 31 2 Flip out the paper support 2 3 Swivel out the paper support extension 3 2 3...

Page 32: ...for ease of use BUTTONS AND LIGHTS The parts of the control panel are identified and briefly explained below 1 Shutdown Restart button Hold down for more than 2 seconds for a soft shutdown You can the...

Page 33: ...5 Up arrow button Enters menu mode and enables upward movement through the displayed list of menu items 6 Down arrow button Enters menu mode and enables downward movement through the displayed list of...

Page 34: ...the display panel show the printer status The bottom of the display panel normally shows a bar chart of the toner usage MENU FUNCTIONS INFORMATION There are three types of menu functions information U...

Page 35: ...ELP MODE When an error has occurred press the Help button Information displays that will help you correct the error DISPLAY PANEL MESSAGES The display panel messages supplemented by the Help messages...

Page 36: ...lect this menu 4 Press the Up arrow or Down arrow buttons repeatedly until the desired Item is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repea...

Page 37: ...TING STARTED This section provides information to help you get started with using your printer PRINTER LOCATION Check that you have sufficient space for access around your printer 60cm 60cm 20cm 8in 1...

Page 38: ...User s Guide 38 above your printer TURNING OFF ON TURNING OFF 1 Hold down the Shutdown Restart button 1 on the control panel for more than 2 seconds to start the shutdown process 70cm 28in 1...

Page 39: ...n off the printer Please wait as this may take a short time TURNING ON NOTE If the display panel shows that you can either turn off or restart the printer press Shutdown Restart to turn on the printer...

Page 40: ...d and a Configuration document is printed 8 After printing the configuration document the printer returns to the ready to print status 9 You can use this document to check your printer configuration S...

Page 41: ...cable at this time You will be instructed when to connect the USB cable when you run the Drivers CD If you are connecting your printer directly to a stand alone computer proceed to the section entitle...

Page 42: ...er to the relevant section in the Setup Guide for further details on how to configure the network connection before installing the printer drivers NOTE Administrator s authority is required when insta...

Page 43: ...ons unless you specifically change them from within the application s Print dialogue 2 From your application s Print dialogue If you choose this method any changes you make will usually only last for...

Page 44: ...In your application open the file you want to print 2 On the File menu choose Print 3 In the application s Print dialogue make sure the printer shown is the appropriate one and click Properties DRIVER...

Page 45: ...this manual 2 In the driver s Setup tab click Save 3 Enter a meaningful name for the settings you are saving and click OK RECALLING SAVED DRIVER SETTINGS 1 In the driver s Setup tab choose any previou...

Page 46: ...rinter is automatically detected when the driver is installed However it is advisable to at least check whether all of the available hardware features are listed in the driver This procedure is essent...

Page 47: ...e Black Pure Black Pure Black is the default setting COMPOSITE BLACK The cyan magenta yellow and black toners are combined to create composite black This will sometimes give a glossier finish due to t...

Page 48: ...ck Options 2 Select or deselect Pure Black Graphics If Pure Black Graphics is not selected prints will use composite black PCL 6 1 On the color tab select Manual Settings and click Options 2 From the...

Page 49: ...e page 51 how your software application displays color See page 51 color settings in your printer driver See page 51 viewing lighting conditions See page 51 paper type See page 51 MONITOR COLORS VS PR...

Page 50: ...sons why printed colors do not always match the colors displayed on screen MONITOR SETTINGS The brightness and contrast controls on your monitor can change how your document looks on screen Your monit...

Page 51: ...n PRINTER DRIVER SETTINGS The color settings in your printer driver can change the appearance of a document The default driver settings produce good results for most documents There are several option...

Page 52: ...ocument Manual PCL Allows you to select the rendering intent and pure black See Rendering intents on page 53 See Black generation on page 47 PCL6 Allows you to select the rendering intent pure black a...

Page 53: ...e of an image as all the colors are shifted together This option attempts to simulate RGB color Saturation Best choice for printing bright and saturated colors if you don t care how accurate the color...

Page 54: ...COLORS Use the color Swatch Utility to print out a chart of RGB swatches Select your desired RGB values from the swatches and enter the values in your application s color picker See the Utilites guide...

Page 55: ...of documents or when printing images photographs Lowering the print resolution can increase print speed reduce the need for toner and reduce the wear on the image drum You usually do this for proof o...

Page 56: ...ument Booklet printing on page 57 Collating on page 59 Separating queued print jobs on page 61 Cover print on page 62 Custom page size on page 63 Duplex double sided printing on page 65 Printing multi...

Page 57: ...et Since this feature prints on both sides of the page it requires that a duplex unit to be installed in the printer Notes A few applications do not support booklet printing but most do Note that the...

Page 58: ...g margin and if the booklet will be read Right to Left or Left to Right The graphic in this window shows the effect of each choice you make Click Help for more information 4 Click OK If you do not hav...

Page 59: ...llation and may send the job multiple times to the printer Generally this method is slower but can be more reliable Printer collate This section describes the collate function built into the printer d...

Page 60: ...User s Guide 60 PRINTING COLLATED DOCUMENTS 1 On the Job Options tab choose how many Copies you want to print from the scrolling list 2 Click the Collate checkbox a checkmark appears 3 Click OK...

Page 61: ...r stack at the printer The separator page is set from the printer driver s default properties window Access to this is directly from Windows not from within your application program See Changing the d...

Page 62: ...print job are fed from another paper tray HOW TO USE COVER PRINT 1 On the Setup tab click Paper Feed Options 2 Under Cover Printing select Use different source for first page 3 Choose the tray you wa...

Page 63: ...are using heavy media transparencies envelopes or labels use the face up straight through paper feed path For face up printing straight through path make sure the rear exit is open and the paper suppo...

Page 64: ...ize using the previous procedure 1 On the driver s Setup tab open the Size drop down list 2 Select your defined custom page If this is the size of your document but you want to scale it to fit a stand...

Page 65: ...4 188 g m If you experience excessive curling with 75 90 g m paper use 105 g m Use standard sized paper stock only e g A4 A3 Letter etc Load the paper print side up Ream wrappers are usually marked wi...

Page 66: ...hoice is Long Edge For landscape wide page layout the usual choice is Short Edge Choosing None turns off duplex printing and your document will be printed single sided If you have a duplex unit instal...

Page 67: ...ing and reproduces several pages per sheet This is useful when you simply want to proof your page layout or distribute your document in a more compact format It saves paper bulk weight and cost If you...

Page 68: ...n each sheet from the Finishing Mode drop down list Standard is normal and 8 up PCL 6 and 16 up PCL is maximum 2 Click Options to choose from the available options for this feature From here you can c...

Page 69: ...nt page into multiple pieces sometimes called tiles Each piece prints enlarged on a separate sheet Then you combine the separate sheets to create a poster PRINTING POSTERS 1 In the driver s Setup tab...

Page 70: ...n be printed if required so that your printed pages tiles can be trimmed exactly to the edge of the image c An overlap may help you to match adjacent tiles when making up your final poster 3 Click OK...

Page 71: ...a different size page without modifying the print data HOW TO USE 1 On the Setup tab click Paper Feed Options 2 Click Resize document to fit printer page A checkmark appears in the box 3 Choose the s...

Page 72: ...Job Options tab click Watermarks 2 Click New and enter the text for your watermark 3 Adjust your watermark s size angle font color position and border trim if required 4 Click OK to accept your change...

Page 73: ...NG WATERMARK 1 On the Job Options tab click Watermarks 2 Select the watermark you want to edit then click Edit 3 Modify the text for your watermark 4 Modify the attributes font color size angle for yo...

Page 74: ...in your printer this device must be enabled in the printer driver See Setting the driver device options If there is not enough hard disk space for the spooled data a Disk Full message displays and onl...

Page 75: ...ore than one print job stored on the printer when you come to print you will need a distinctive name to distinguish between each of your print jobs 3 If you would like a prompt at the printer for the...

Page 76: ...User s Guide 76 7 Print your document The print job will be sent to the printer but will not print at this time...

Page 77: ...have more than one stored document a list appears in the display 5 Use the Click Click buttons to select the name of the print job you wish to print and press ENTER to select it 6 If necessary use th...

Page 78: ...hout printing it first 1 Follow steps 1 to 5 in the previous procedure for printing the document 2 Use the Click Click buttons to highlight the DELETE option and press ENTER 3 If necessary use the Cli...

Page 79: ...cation uses a proprietary printer driver Font Substitution may not work 2 Not all TrueType fonts can be replaced with printer fonts Tip You can print a sample of each of the printer s built in fonts f...

Page 80: ...he menu system and follow the path Configuration Supplies Life Cyan Toner The percentage of Cyan Toner remaining is displayed on the display panel and the printer then returns to the ready to print st...

Page 81: ...er Yellow 16 500 Letter page see Support guide Image drum Black 42 000 Letter pages see Support guide Image drum Cyan 42 000 Letter pages see Support guide Image drum Magenta 42 000 Letter pages see S...

Page 82: ...rtridge a LED lens cleaner is enclosed with each replacement toner cartridge if printing is showing signs of faded images white stripes or blurred letters You can use a LED lens cleaner or dry soft cl...

Page 83: ...With an LED lens cleaner or soft cloth gently wipe each of the four heads 1 Move the cleaner as shown using a clean section of the cleaner with each pass Be careful not to damage the guards 2 3 Close...

Page 84: ...the paper feed rollers if paper jams frequently occur 1 Remove items like a wrist watch or bracelet then use the Shutdown Restart button followed by the On Off switch to turn the printer off 2 Open Tr...

Page 85: ...r s Guide 85 3 Remove Tray 1 completely from the printer 4 Gaining access through the gap left by Tray 1 wipe the 3 paper feed rollers 2 with a soft cloth lightly moistened with water 5 Replace Tray 1...

Page 86: ...User s Guide 86 6 Return the paper guide plate to its original position and close Tray 1 side cover 7 Turn on the printer...

Page 87: ...ING 1 Turn the printer off by using the Shutdown Restart button followed by the On Off switch 2 Wipe the printer surface with a soft cloth moistened sparingly with water or neutral detergent 3 Use a s...

Page 88: ...INFORMATION Each accessory should be ordered separately Information on accessories can be found on the website or on the Options Installation poster included with the printer INSTALLING ACCESSORIES Ea...

Page 89: ...dix A Display Panel Messages PAPER JAMS PRINTER If a paper jam occurs a message appears on the display panel in the printer Control Panel You can press the Help button to display guidance on how to cl...

Page 90: ...User s Guide 90 2 Holding it by the tab 2 turn the paper guide outward 3 Carefully remove the jammed paper 4 Put the paper guide back into position and close Tray 1 side cover 2...

Page 91: ...User s Guide 91 OPEN COVER PAPER JAM SIDE COVER 1 If the MP Tray is open close it so that the side cover 1 is visible 2 Pull the release lever 2 and pull open the side cover 1 2...

Page 92: ...User s Guide 92 3 Carefully remove the jammed paper 4 Close the side cover...

Page 93: ...N COVER PAPER JAM TOP COVER 1 Squeeze the top cover handle 1 and open the top cover 2 Squeeze the basket handle 2 and raise the drum basket WARNING Be careful not to touch the fuser unit which is hot...

Page 94: ...3 in the direction shown to release the unit Holding the fuser unit 4 by the handle lift it out of the printer and place it on a flat surface WARNING Be careful not to touch the fuser unit which may...

Page 95: ...r s Guide 95 5 Pull up the jam release levers 5 and remove the jammed paper 6 Carefully replace the fuser unit into the printer and turn the lock lever 6 in the direction shown to lock the fuser unit...

Page 96: ...User s Guide 96 7 If paper is jammed near the paper exit open the face up stacker 7 8 Open the side cover paper exit 8 and remove the jammed paper 7 8...

Page 97: ...User s Guide 97 9 Close the side cover paper exit and then the face up stacker 10 Return the image drum basket 9 into position and check it is locked 9...

Page 98: ...User s Guide 98 11 Close the top cover and ensure it is latched...

Page 99: ...User s Guide 99 PAPER JAMS DUPLEX UNIT CHECK DUPLEX UNIT PAPER JAM 1 Operate the duplex cover release button 2 and open the cover 2 Carefully remove any jammed paper...

Page 100: ...User s Guide 100 3 Operate the levers 3 and pull out the duplex unit 4 Holding the front top cover by the grip 4 push it gently inwards and raise it 3 3 4...

Page 101: ...User s Guide 101 5 Remove any jammed paper 6 In similar manner check for and clear any paper jammed under the rear top cover...

Page 102: ...User s Guide 102 7 Replace the two top covers 8 Raise the front cover of the duplex unit...

Page 103: ...User s Guide 103 9 Push the duplex unit back into position...

Page 104: ...iate media Decurled media can be used Your print media sheets are not aligned with each other Remove the sheets jog them into alignment and reload them Your print media is not aligned properly in the...

Page 105: ...loth The toner is low Replace the toner cartridge The paper is not suitable for the printer Use recommended paper Printing is light The toner cartridge is not properly seated Reinstall the toner cartr...

Page 106: ...dge if the problem is not resolved White area of paper is lightly stained Paper contains static Use paper stored in proper temperature and humidity conditions Too thick paper is used Use thinner paper...

Page 107: ...ight 64 330 g m Paper output Face down stacker 500 sheets Face up stacker 250 sheets Interfaces USB 2 0 10 100 1000 Base TX Duty cycle 150 000 pages month maximum Toner life Black Toner life C M Y 18...

Page 108: ...de 108 Operating environment Operating 50 90 F 20 80 RH Off 32 110 F 10 90 RH Noise level Operating 53dBA maximum Standby 40dBA maximum Power save 40dBA maximum after 30 mins background level ITEM SPE...

Page 109: ...ry Invalid Data Press ONLINE Button Invalid data has been received by the printer Press the ONLINE button to clear this warning Change Paper in tttttt mmmmmm pppppp Press ONLINE button Please see HELP...

Page 110: ...per jam has been cleared Open tttttt side cover to check for additional paper You can access help details by pressing the HELP button Check Image Drum cccccc Please see HELP for details Check that the...

Page 111: ...n be set by selecting from a range of values provided or a command that can be executed to display or print a status or setting value Emboldened values followed by an A denote default values associate...

Page 112: ...number of color printed pages converted to Letter equivalent Monochrome Page nnnnnn Displays number of monochrome printed pages converted to Letter equivalent Traym nnnnnn Displays total printed page...

Page 113: ...ow Black Belt Remaining nnn Displays the remaining life span of the belt unit as a percentage Fuser Remaining nnn Displays the remaining life span of the fuser unit as a percentage xxxx Toner n nK Rem...

Page 114: ...splays detected paper size of Traym MP Tray Similar to values for Traym Displays detected paper size of the MP Tray ITEM VALUE DESCRIPTION Serial Number xxxxxxxxxxxxxxx Displays serial no of the print...

Page 115: ...select this menu 4 Press the Up arrow or Down arrow buttons repeatedly until Print Page Count is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons rep...

Page 116: ...E DESCRIPTION PS Test Page Execute Prints the PostScript sample page Configuration Execute Prints printer configuration details Job Log Execute Prints EFI job log details Color Charts disk only Execut...

Page 117: ...hen printing When you print a Secure document it is deleted from the HDD When you print a document Stored to HDD it prints and remains stored on the HDD until you manually delete it Not Found no jobs...

Page 118: ...ange 1 to 4 similar arrangement for all trays Paper Size Tray Size Custom Sets paper in Traym X Dimension 3 9 8 3 A 8 5 L 12 9 inch 100 210 A 216 L 328 mm Sets Custom paper width for Traym Sets for th...

Page 119: ...tects A3 Nobi A3 Wide and Tabloid Extra sizes as the same Use this setting to tell the printer which of the three sizes is loaded in Traym Legal 14 Paper Legal 14 Legal 13 5 Sets the length of the leg...

Page 120: ...arch Envelope DL Envelope Landscape Postcard Double postcard C5 C4 Envelope Index Card Sets paper size for MP Tray X Dimension 3 8 3 A 8 5 L 12 9 inch 76 210 A 216 L 328 mm Sets Custom paper width for...

Page 121: ...edium Light Medium Medium Heavy Heavy Ultra Heavy 1 Ultra Heavy 2 Ultra Heavy 3 Sets the media weight for MP Tray Tray Usage Normal Tray Trayselection switching uses this tray as the normal tray When...

Page 122: ...ly clear when a new print job is received Auto Continue ON OFF Sets whether the printer is automatically recovered when Memory Overflow or Tray Request occurs Manual Timeout OFF 30 sec 60 sec If paper...

Page 123: ...been cleared OFF Cancels a job including the page currently jammed Print Position Adjust X Adjust 0 00 0 25 2 00 2 00 0 25 mm 0 00 0 01 0 08 0 08 0 01 in Adjusts the position of the whole printing ima...

Page 124: ...de printing of duplex printing adjusts the location of the whole printing image 0 25 mm 0 01 in interval parallel to the direction of paper movement i e vertically xxxx Darkness 0 1 3 4 1 Adjusts the...

Page 125: ...results or light specks or streaks result when printing in Plain Paper Color setting Decrease the value if light specks or streaks or snow flake like printing results in high density print areas Tran...

Page 126: ...is highlighted 5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until Tray1 Config is highlighted 7 Press the Enter button to select this Item 8 Press...

Page 127: ...5 Press the Enter button to select this Item 6 Press the Up arrow or Down arrow buttons repeatedly until MP Tray Config is highlighted 7 Press the Enter button to select this Item 8 Press the Up arrow...

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