Pantum P3000 Series Maintenance Manual Download

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Summary of Contents for P3000 Series

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Page 2: ...r in any format without the prior written consent of Zhuhai Seine Technology Co Ltd Version V1 1 Disclaimer Zhuhai Seine Technology Co Ltd reserves the right to make changes to the Maintenance Manual...

Page 3: ...User will bear the responsibility for any personal injury or product damage occurring during maintenance of this product and the components specified in this manual Please keep this manual for future...

Page 4: ...fluid and chemical products The printer must not be exposed to direct sunlight or installed in overheated damp and dusty areas Do not connect the printer to a wall socket or power supply outlet contro...

Page 5: ...radiation leaks To prevent laser radiation leaks DO NOT RANDOMLY DISASSEMBLE THE PRINTER The printer follows the provisions of Class 1 laser products under the CFR standard The printer has a Class B l...

Page 6: ...1 2 DRIVER UNINSTALL 11 2 3 2 INSTALLING THE DRIVER SOFTWARE ON A MAC SYSTEM 13 2 4 NETWORK SETTINGS FOR NETWORK MODELS 18 2 4 1 INSTALLING THE PRINTER ONTO THE NETWORK 18 2 4 2 SETTING NETWORK PRODUC...

Page 7: ...ER 8 4 3 7 ENGINE BOARD 9 4 3 8 DATA BOARD 11 4 3 9 POWER BOARD 12 4 3 10 FAN 12 4 3 11 GEAR ASSEMBLY 13 4 3 12 ELECTROMAGNET 13 4 3 12 1 ELECTROMAGNET 1 FEED 13 4 3 12 2 ELECTROMAGNET 2 DUPLEX MODE 1...

Page 8: ...JAM IN THE TRAY 13 6 5 2 PAPER JAM IN THE MANUAL FEEDER TRAY 14 6 5 3 INTERNAL JAM 15 6 5 4 PAPER JAM IN THE FUSER UNIT 17 6 5 5 PAPER JAM IN THE DUPLEX UNIT 18 6 6 TROUBLESHOOTING 20 6 6 1 PAPER FEED...

Page 9: ...e laser toner cartridge can be removed by opening the front cover 5 Manual Feeder Tray Print media can be manually inserted by opening the front cover of the manual feeder tray 6 Manual Feeder Tray Gu...

Page 10: ...USB Interface Directly connects to the computer 2 Network Interface Connects the printer to the network 3 Power Interface Connects the power cord 4 Rear Cover For dealing with paper jams 5 Duplex Uni...

Page 11: ...Typical Power Consumption Under 2 2KW Noise Print 55dB Stand by 30dB Sleep Mode Setting 1 minute by default Printing Environment Operating Temperature 10 32 Operating Humidity 20 80 relative humidity...

Page 12: ...utput Capability Print side down 150 pages standard 80g m Print side up None Print Media Paper Type Plain thick special paper OHP postcard label envelope Paper Size A4 A5 B5 A6 Letter Legal JIS B5 IS0...

Page 13: ...00 pages 5 coverage on A4 paper Actual reference may vary depending on country Model specifications are subject to change without notice Consumables capacity may vary depending on different varieties...

Page 14: ...2 1Unpacking the Product When you open the package make sure that the following parts are included in the box Parts Name Quantity Printer 1 Toner Cartridge 1 USB interface cable 1 Power cord 1 CD ROM...

Page 15: ...Removing the packaging materials 1 After unpacking the printer dismantle the adhesive tape and the protective cover 2 2 2 Installing Consumables 1 Press down the front cover button 2 Open the front c...

Page 16: ...e handle of the toner cartridge and shake gently horizontally 5 6 times so as to evenly distribute the toner inside the cartridge 4 Remove the black paper protecting the toner cartridge 5 Pull out the...

Page 17: ...2 4 6 Load the toner cartridge along the guides and press along the direction of the arrow until you hear a click indicating that the installation is complete 7 Close the front cover...

Page 18: ...dows XP and Windows Server 2003 when connecting the equipment for the first time a Found New Hardware Wizard window will pop up Please close this window If this window is not closed the printer may no...

Page 19: ...the end user license agreement carefully and agree by selecting the I Agree option and clicking the Next button to continue with the installation The I Disagree radio button is checked in the interfac...

Page 20: ...ters After selecting I Agree and clicking Next you will be taken to the Search for Printers interface and the program will automatically search for the appropriate printer device connected to the comp...

Page 21: ...er has been detected Do you still want to proceed with the installation will pop up If you select Yes the program will proceed with the installation and take you to the Copy interface If you select No...

Page 22: ...the driver installation process you will be asked if you still wish to proceed with the installation You need to click Continue Anyway or Always Install this Driver Software otherwise the installation...

Page 23: ...one button to complete the installation of the printer driver carry out online product registration which can provide online services and other information and set this printer as the default printer...

Page 24: ...come interface will pop up 2 Uninstall Privilege Verification Uninstall requires administrator privileges If a non administrator runs the uninstaller the Insufficient privileges Please uninstall Pantu...

Page 25: ...2 12 4 Done Interface After the progress bar shows that the process is complete you will be taken to the Done interface Click the Done button to complete the uninstall...

Page 26: ...basically the same as when installing other Mac software and are divided into introduction license destination volume type of installation installation summary 1 Introduction Insert the CD ROM into th...

Page 27: ...n illustration of the contents of the License Agreement is shown below Click Continue the License Agreement Acceptance dialog box will pop up Click Agree to accept the License Agreement and continue t...

Page 28: ...ntinue to display the installation related information Note In Mac OS X 10 4 you will enter this interface directly but in Mac OS X 10 5 and later systems you will enter the Installation Type option i...

Page 29: ...e An illustration of the installation related information is shown below Click Install the following prompt box will pop up After logging in as an administrator and getting permission you can continue...

Page 30: ...tall An illustration of the installation progress bar is shown below Click Continue to display the Installation Complete interface 6 Summary An illustration of the Installation Complete interface is s...

Page 31: ...control panel to display the Ready status as shown below 3 Insert the printer s CD ROM into your computer If the installer software does not launch automatically please browse to the setup exe file o...

Page 32: ...Type the printer IP address into the Web browser s address line to open the embedded Web server 3 Click the settings tab to obtain network information Change the settings as needed 2 4 2 2 Setting or...

Page 33: ...er cannot be connected therefore it is recommended to enable the DHCP function and bind the IP address assigned automatically by the network with the MAC address of the printer Manual Setting Type the...

Page 34: ...iguration Page The offline configuration page can be set from the operation panel using the following steps 1 Power on making sure the indicator display status reads as Ready 2 Press down the button o...

Page 35: ...Right click and select Properties the following pop up box will appear Click on Print Test Page to print a test page 2 5 3 Printing the Printer Information Page Follow these steps to print using a pe...

Page 36: ...23 2 The following box will appear with the list of P3000 printers select the correct printer installed 3 After double clicking the following box will appear click on the Print Information Page butto...

Page 37: ...2 24 4 The Information Page is shown below...

Page 38: ...3 1 3 Electric Configuration 3 1Whole Configuration...

Page 39: ...ressure Roller 19 Manual Feeder Tray 6 Transfer Roller 20 Transporter Roller 7 Paper Feed Sensor 21 Paper end Sensor 8 Correction Sensor 22 Paper Presence Sensor 9 Output Roller Component 2 23 Pickup...

Page 40: ...3 3 3 3 Feeder Circuit Diagram...

Page 41: ...s subjected to irradiation by the laser beam the charge disappears Other parts which are not irradiated still keep their charge to form an electric potential difference image This is usually called an...

Page 42: ...The toner is then transferred to the sheet Because the back of the sheet going through the transfer roller has an opposite charge the toner will adhere to the sheet being printed after the next step w...

Page 43: ...surface of the OPC is not completely transferred to the sheet so the wiper blade cleans the OPC before the next sheet is printed 3 5Duplex Principle When one side of paper has been printed and deliver...

Page 44: ...ckup roller 3 Front Cover Switch mechanical switch Over engine board left side 4 Rear Cover Switch mechanical switch Over power board right side 5 Correction Sensor optical sensor In front of correcti...

Page 45: ...4 1 4 Disassembly and Installation 4 1Disassembly Diagram...

Page 46: ...4 2 4 2Step by Step Disassembly Diagram...

Page 47: ...e that the power cord and the USB interface cable are disconnected before disassembling the device 2 Remove the cartridge Note Place the toner cartridge in a black plastic bag after removing it as sho...

Page 48: ...t 4 3 2 Front Cover Press the switch on the front cover open the front cover remove the left pivot arm and remove the front cover 4 3 3 Left Cover 1 Open the rear cover and remove the screws fixed to...

Page 49: ...4 5 2 Pull out the bottom buckle...

Page 50: ...4 6 3 Pull out the side buckle 4 Raise the left cover by pulling hard and remove it as shown in the following picture 4 3 4 Rear Cover Remove the rear cover...

Page 51: ...4 7 4 3 5 Right Cover 1 Remove the screws fixed to the back of the right cover 2 Pull out the bottom buckle...

Page 52: ...ll out the side buckle 4 Raise the right cover by pulling firmly and remove it as shown in the following picture 4 3 6 Upper Cover 1 Unscrew the four retaining screws 2 Unplug the cable from the contr...

Page 53: ...4 9 3 Press the buckles on the two sides of the upper cover and remove it 4 3 7 Engine Board 1 Unplug the connecting wires a total of 13 from the engine board...

Page 54: ...Note After removing the engine board there will be four conductive cylinders Please put these in a safe place to avoid losing them Ensure the conductive cylinders stay in place during the installatio...

Page 55: ...4 11 4 3 8 Data Board 1 Unplug the connecting wires a total of 4 from the data board 2 Unscrew the four retaining screws 3 Remove the data board...

Page 56: ...3 9 Power Board 1 Unplug the connecting wires a total of 2 from the power board 2 Unscrew the four retaining screws 3 Remove the power board 4 3 10 Fan Unscrew the three retaining screws and remove t...

Page 57: ...y Unscrew the five retaining screws and remove the drive system 4 3 12 Electromagnet 4 3 12 1 Electromagnet 1 Feed Unplug the connecting wires from the electromagnet unscrew the retaining screws and r...

Page 58: ...connecting wires from the electromagnet unscrew the retaining screws and remove the electromagnet 4 3 13 Delivery Component Unscrew the retaining screws and remove the delivery component 4 3 14 Fuser...

Page 59: ...otaling 6 and remove the fuser component 4 3 15 Laser Scanning Unit LSU Unplug the connecting wires from the LSU unscrew the retaining screws and remove the LSU 4 3 16 Motor 1 Push the fixed claw fitt...

Page 60: ...emove the motor 4 3 17 Pickup Roller Unscrew the dowel on the pickup roller and remove the pickup roller 4 3 18 Lower Cover Unscrew the retaining screws on the lower cover remove the lower cover and u...

Page 61: ...4 17 4 3 19 Clutch Gear Assembly 1 Remove the plastic holder masks from the clutch gear 2 Remove the spring and the dowel...

Page 62: ...ove the clutch gear bushing and spring 4 Move the feed clutch axis and remove the clutch gear 4 3 20 Transfer Roller Loosen the bearing claws on both sides of the transfer roller and remove the transf...

Page 63: ...aning as these will damage the surface of the device Do not use cleaning materials containing ammonia Do not use isopropanol to remove dust from the control panel as it may damage the panel 1 Disconne...

Page 64: ...r wrap it in thick paper to avoid the toner cartridge being damaged by direct light After removing the toner cartridge do not touch the shaded area with your hands Some parts of the printer may still...

Page 65: ...e only use genuine Pantum consumables 2 Toner Cartridge Maintenance and Protection To maximize toner use please bear the following guidelines in mind Do not remove the toner cartridge from its packagi...

Page 66: ...r indicator flashes as shown in the following figure this indicates that the toner is low or has run out The toner cartridge must be replaced to ensure continued print quality Note The toner cartridge...

Page 67: ...removing the toner cartridge put the toner cartridge in a protective bag or wrap it in thick paper to avoid the cartridge being damaged by direct light After removing the toner cartridge do not touch...

Page 68: ...al 5 Remove the protective cover install the toner cartridge into the printer along the guides and close the lid tightly 6 Restart the printer press down on the Control Panel button for three seconds...

Page 69: ...ated room Make sure the printer s air vent is not blocked II About paper Check whether the paper used is within the specified range Printing with paper that is too thick too thin or curled may result...

Page 70: ...icator A red light indicates a serious error For specific errors please see the error list An orange light indicates that a toner cartridge is not installed there is a toner cartridge mismatch the car...

Page 71: ...of paper or there is a feed jam during the printing process the monochrome red indicator flashes If there is a paper jam feed jam internal jam exit jam or duplex printing unit jam or a duplex printin...

Page 72: ...inting process Long press Cancel printing Paper mismatch during duplex printing Short press Continue printing Manual feeder is out of paper or feed jam Short press Continue printing Feed failure Short...

Page 73: ...s loaded incorrectly 2 The pickup roller is dirty 3 Feeder sensor failure 1 Please correctly load the print paper 2 Clean the pickup roller 3 Check and replace the sensor Exit jam 1 The print paper is...

Page 74: ...ng roller NO 37 Has not reached the operating temperature within the specified time NO 38 The LSU line synchronizing signal is abnormal 1 Replace the laser if there is a fault in the LSU laser motor 2...

Page 75: ...the printer still does not start printing please check whether all the jammed paper inside the printer has been cleared Then try the print job again Note Take out all the paper in the paper tray and c...

Page 76: ...6 14 automatically resume printing 6 5 2 Paper Jam in the Manual Feeder Tray a Gently pull the jammed paper out b After reloading the paper into the tray the printer will automatically resume printing...

Page 77: ...6 15 6 5 3 Internal Jam Note Do not touch the shaded areas in the following pictures to avoid burns when removing jammed paper from inside the device or from the fuser unit a Open the front cover...

Page 78: ...le bag or cover the toner cartridge with a piece of lightproof paper to avoid the toner cartridge being damaged by direct light c Gently pull the jammed paper straight out d After removing the jammed...

Page 79: ...6 17 6 5 4 Paper Jam in the Fuser Unit a Open the rear cover b Open the fuser door using the handles at each side c Gently pull the jammed paper out...

Page 80: ...lose the fuser door and the rear cover The printer will then automatically resume printing 6 5 5 Paper Jam in the Duplex Unit a Remove the duplex printing unit from the back of the printer b Remove th...

Page 81: ...he tray and remove the jammed paper directly from the bottom d After removing the jammed paper reload the duplex unit check other parts of the printer to ensure that there is no more jammed paper and...

Page 82: ...and replace them if needed Are the paper guides correctly placed to feed paper Slide the paper guides closer to the edge of the paper stack Is the clutch gear rotating properly Adjust or replace the...

Page 83: ...el is dirty Check the feeder channel to ensure that the channel is clear The pickup roller is dirty Clean the pickup roller Faulty sensor Clean or replace the sensor Faulty electromagnet Replace the e...

Page 84: ...any other motors ensure that the main motor is working normally and replace it if it is not Engine board failure Replace the engine board Possible cause Solutions The high voltage power supply circui...

Page 85: ...ce the electromagnet Paper Presence sensor failure Replace the Paper Presence sensor Engine board failure Replace the engine board Possible cause Solutions The power cord is not plugged in or is damag...

Page 86: ...connection to the engine and data boards is bad or unreliable Replace the data board The engine board is damaged Replace the engine board The data board is faulty Replace the data board The toner cart...

Page 87: ...engine board 2 Replace the toner cartridge Horizontal stripes 1 Poor connection between the high voltage contact and the toner cartridge 2 The developing roller is contaminated OPC or primary charge...

Page 88: ...here is an area of lightly exposed image on the page 1 The doctor blade is damaged 2 The spring pressures on the left and right side of the transfer roller are uneven the spring is damaged the transfe...

Page 89: ...e heating roller or replace the fuser component if the problem continues 3 Replace the engine board The back of the sheet is dirty 1 The transfer roller is contaminated 2 The fuser pressure roller is...

Page 90: ...Transfer roller 43 99 Heating roller 77 60 Pressure roller 78 54 OPC 75 27 Developing roller 35 13 Toner feed roller 46 64 Primary charge roller 38 01 The reason for relevant periodical image excepti...

Page 91: ...Exit Sensor Base Board Feed Sensor Base Board Empty Sensor Base Board Feed Electromagnet Calibration Electromagnet Two Sided Electromagnet Toner Cartridge Toner Cartridge Chip Toner cartridge chip co...

Page 92: ...below for the meaning of the product serial number and its location Meaning of the code BA2 A 000001 7DC 01 Label location Inside of the device Date of Manufacture Product Serial No Device Model Seria...

Page 93: ...products CIS Contact Image Sensor dpi The number of dots per inch PPM Pages printed per minute g m Paper weight in square meters auto run Run automatically OPC Organic Photoconductor PCR Primary char...

Page 94: ...rd 4 Engine board 4 Power board 3 11 YX0M 0002 PG0 Self tapping Black M3x8 Operator panel 1 Duplex unit 3 Fixing paper guide 2 Delivery Sensor base board 1 Bottom Board 5 Transfer Sensor base board 1...

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Pantum P3000 Series, Maintenance Manual

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