Troubleshooting
R&S
®
ZNL/ZNLE
968
User Manual 1178.5966.02 ─ 07
Error
Description
Remedy
Bit no.*)
Time grid too close The sweep points for a time sweep are too close,
the analyzer cannot process the measurement data
until the next sweep point starts.
Increase stop time, reduce no. of
points, increase IF bandwidth. If pos-
sible reduce number of partial mea-
surements, e.g. by restricting the
number of ports measured.
12
Overload at DC
MEAS <range>
The input voltage at one of the DC input connectors
on the rear panel is too high.
Reduce input voltage.
13
Port <i> output
power unleveled
The level control is unsettled or unstable, possibly
due to an external disturbing signal.
Change generator level at the port;
check external components.
2
*) The following bits in the
STATus:QUEStionable:INTegrity:HARDware
register
are set when the error occurs.
11.1.2
Errors during Firmware Installation/Update
During firmware installation or update, if the installer encounters an error, the update is
canceled and the analyzer firmware is rolled back to its previous state.
11.2
Collecting Information for Support
If problems occur, the instrument generates error messages which in most cases will
be sufficient for you to detect the cause of an error and find a remedy.
In addition, our customer support centers are there to assist you in solving any prob-
lems that you may encounter with your R&S
ZNL/ZNLE. We will find solutions more
quickly and efficiently if you provide us with the information listed below.
●
Windows Event Log Files
Windows records important actions of applications and the operating system in
event logs. You can create event log files to summarize and save the existing event
logs (see
"To create Windows event log files"
●
System Configuration:
The "System Configuration" dialog box (in the "Setup"
menu) provides information on:
–
Hardware Info:
hardware assemblies
–
Versions and Options:
the status of all software and hardware options instal-
led on your instrument
–
System Messages:
messages on any errors that may have occurred
An .xml file with information on the system configuration ( "Device Footprint" ) can
be created automatically (using the
DIAGnostic:SERVice:SINFo
command or
"To collect the support information"
●
Error Log:
The
RSError.log
file (in the
C:\Program Files\Rohde-Schwarz\Vector Network Analyzer\ZNL\
log
directory) contains a chronological record of errors.
●
Support file:
a *.zip file with important support information can be created auto-
matically (in the
Collecting Information for Support
www.allice.de
Allice Messtechnik GmbH
