GE Healthcare
Senographe DS
Revision 1
Service Information and Procedures Class A 2385072-16-8EN
Job Card PRE A001 - Checking for Damage
Page no. 373
Chapter 5
JC-PRE-A001.fm
2
CHECKING FOR EXTERNAL DAMAGE
2-1
Delivery Inspection with Courier
When the shipment of the Senographe system arrives, a General Electric representative or a hospital
receiving agent must proceed as follows for each of the three pallets.
1. Closely examine each pallet for visible damage, and check any shock and tilt indicators present.
If the pallets in the shipment show visible signs of damage, excessive shock, etc. you must perform a
delivery inspection
as follows:
a. Open the pallets immediately to check the contents, and ask the driver to inspect the contents
with you.
b. Write a precise description of the damage on your copy and carriers copy of the delivery receipt,
along with the notation "damage in shipment".
c. Sign for the shipment and arrange a post-delivery inspection within
delivery complaint period
defined by your country consumer laws.
d. Contact GE Healthcare to report the initial damage according to
.
If the pallets in the shipment do not show visible signs of damage or excessive shock, no action is
required other than to sign for the shipment.
2. Move the pallet into or close to the x-ray room, ready for unpacking.
2-2
Conduct post-delivery Inspections
Contact the Customer Service Department at phone number provided on the carriers bill to help you
determine whether a post-delivery inspection and formal written report is required. Occasionally, the car-
rier may not have an inspector examine the damaged freight. Instead, they may request that you do the
post-delivery inspection yourself and keep a written description. This written description can be used if a
transportation claim is filed later. Note, that a post-delivery inspection report is
not
a transportation
claim.
Once you have completed a post-delivery the details of the damage to GE Healthcare and the carrier
according to
.
3
CHECKING FOR INTERNAL DAMAGE
As soon as possible after delivery, unpack, and inspect your shipment. If you discover internal (con-
cealed) damage, report it to GE Healthcare immediately according to