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OPERATION GUIDE - A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE STORED
file:///G|/Documents/Products/MX2610_3110_3610N/Operation%20Manual/MX3610OP_0122A1/mx3610_ex_ope/contents/08-016-01.htm[24/03/2011 3:05:23 PM]
MX-2610N / MX-3110N / MX-3610N
A ONE-TOUCH INDIVIDUAL KEY OR GROUP KEY CANNOT BE
STORED
TROUBLESHOOTING
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
"position. Wait at least 10 seconds and
then turn the main power switch to the "
"position. After the main power indicator colour
changes from orange to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of
the touch panel is not grey, do not switch off the main power switch or unplug the
power plug. This may damage the hard drive or cause the data being stored or
received to be lost.
Point to check
Solution
Has the maximum number of keys been
stored?
Adjust the number of stored keys.
Delete one-touch keys and group keys that
are not being used.
Have functions been disabled by the
administrator?
Check with your administrator.
Some functions may have been disabled in
the setting mode (administrator).
If the key is an individual key, is the key
included in a group?
Remove the key from the group and then edit
or delete the key. (If the key is included in
multiple groups, it must be removed from all
groups.)
[Call Program] → [Delete] in the action panel
for each mode
If the key is included in multiple group keys,
print the Group List in [Sending Address List]
in the setting mode. The list will show where
the key is stored.
"Setting mode" → [System Settings] → [List
Print (User)] → [Sending Address List] →
[Group List]
Is the key being used in a reserved
transmission or a transmission in progress?
Wait until the transmission is finished
or cancel the reserved transmission
and then edit or delete the key.