
OPERATION GUIDE - TRANSMISSION DOES NOT TAKE PLACE
file:///G|/Documents/Products/MX2610_3110_3610N/Operation%20Manual/MX3610OP_0122A1/mx3610_ex_ope/contents/08-009-01.htm[24/03/2011 3:05:06 PM]
MX-2610N / MX-3110N / MX-3610N
TRANSMISSION DOES NOT TAKE PLACE
TROUBLESHOOTING
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
"position. Wait at least 10 seconds and
then turn the main power switch to the "
"position. After the main power indicator colour
changes from orange to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of
the touch panel is not grey, do not switch off the main power switch or unplug the
power plug. This may damage the hard drive or cause the data being stored or
received to be lost.
Point to check
Solution
Is the telephone line connected securely?
Check the telephone line socket, the
wall socket, and any extension
adapters to make sure that all
connections are secure.
Is the correct dial mode set for your line?
Ask your administrator to verify that
"Dial Mode Setting" is set correctly
for the line you are using.
Select the telephone line type in "Dial Mode
Setting" in the setting mode (administrator).
"Setting mode" → [System Settings] → [Image
Send Settings] → [Fax Settings] → [Default
Settings] → [Dial Mode Setting]
Is a busy signal received?
If a busy signal is received, the transmission
is temporarily cancelled and then
automatically attempted again after a brief
interval.
"Setting mode" → [System Settings] → [Image
Send Settings] → [Fax Settings] → [Send
Settings] → [Recall in Case of Line Busy].
To cancel the transmission, tap the job status
display on the operation panel, tap the key of
the print job that you wish to delete, and tap
the [Stop/Delete] key. A message will appear
to confirm the cancellation. Tap the [Cancel]
key.
Did a communication error occur?
If an error occurs that prevents transmission,