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OPERATION GUIDE - THE TRANSMITTED FAX PRINTS OUT BLANK AT THE RECEIVING SIDE
file:///G|/Documents/Products/MX2610_3110_3610N/Operation%20Manual/MX3610OP_0122A1/mx3610_ex_ope/contents/08-009-02.htm[24/03/2011 3:05:07 PM]
MX-2610N / MX-3110N / MX-3610N
THE TRANSMITTED FAX PRINTS OUT BLANK AT THE
RECEIVING SIDE
TROUBLESHOOTING
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
"position. Wait at least 10 seconds and
then turn the main power switch to the "
"position. After the main power indicator colour
changes from orange to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of
the touch panel is not grey, do not switch off the main power switch or unplug the
power plug. This may damage the hard drive or cause the data being stored or
received to be lost.
Point to check
Solution
Is the original placed face up or face down
correctly?
Place the original again in the
correct orientation, and resend.
When using the document glass, the original
must be placed face down. When using the
automatic document feeder, the original must
be placed face up. Place the original correctly
and send the fax again.
If the receiving machine is using thermal
paper, was the thermal paper loaded with the
wrong side out?
Check with the operator of the other
machine.