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OPERATION GUIDE - COLOR PRINTING DOES NOT TAKE PLACE
file:///G|/Documents/Products/MX2610_3110_3610N/Operation%20Manual/MX3610OP_0122A1/mx3610_ex_ope/contents/08-007-02.htm[24/03/2011 3:04:59 PM]
MX-2610N / MX-3110N / MX-3610N
COLOUR PRINTING DOES NOT TAKE PLACE
TROUBLESHOOTING
If you are unable to solve a problem using the solutions in this manual, press the [Power]
button and then turn the main power switch to the "
"position. Wait at least 10 seconds and
then turn the main power switch to the "
"position. After the main power indicator colour
changes from orange to green, press the [POWER] button.
When the background colour of the job status display at the upper right corner of
the touch panel is not grey, do not switch off the main power switch or unplug the
power plug. This may damage the hard drive or cause the data being stored or
received to be lost.
Point to check
Solution
Is the colour mode set to "Color"?
Select "Auto" or "Color" for the
colour mode setting.
Windows:
The colour mode setting is configured on the
[Color] tab of the printer driver.
Macintosh:
The colour mode setting is configured in the
[Color] menu of the print window.
In Windows, [Black and White Print] can also
be selected on the [Main] tab of the printer
driver. If you wish to print in colour, make
sure that the [Black and White Print] checkbox
on the [Main] tab is not selected
.
Have functions been disabled by the
administrator?
Check with your administrator.
When user authentication is enabled, the
functions that you can use may be restricted
in your user settings.