Diagnostic Tool
Revit Architecture features a diagnostic tool that can assist you when you are communicating with support.
You can select elements by their ID or show their ID, which allows support to address your issues more
expediently.
Selecting Elements by ID Number
If you receive an error message during the course of your work, the message may report a problem with an
element and refer to that element by an ID number. To help you locate that element in your project, you
can select it using that ID number. Your support representative may also ask you to find the element using
its ID.
To select an element by ID number:
1
Click Tools menu
➤
Element Ids
➤
Select by Id.
2
In the Select Elements by ID dialog, type the ID number, and click Show.
Revit Architecture locates the element and selects it in the view. This command is especially useful if you
are trying to locate a view-specific element by its ID.
Finding an Element’s ID Number
1
Select an element in a view.
2
Click Tools menu
➤
Element Ids
➤
Ids of Selection.
The ID number is reported in the Element IDs of Selection dialog.
Error Handling
If errors occur during your work, Revit Architecture displays dialogs that indicate the problems. Sometimes
you can ignore the message, other times Revit Architecture requires that you cancel your last action. The
dialog includes what the appropriate action should be.
Sample error dialog
Getting More Information on Error Messages
In the error message dialog, click More Info to access the online help topic providing further explanation
about the problem.
1332 | Chapter 23 Print Troubleshooting, Diagnostic Tools, and Error Handling
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