Mova D506i, User Manual

Page: 601 / 644

599
Troubleshooting
S
omething
Wrong?
First
C
heck
for
Problems
22
Edited contents cannot be saved.
Contents of the Memory Stick
Duo can not be displayed.
• When a call arrives during editing a Phonebook entry or a mail item,
press
to end the call and return to the editing screen. You can
continue editing.
• If you press in the editing screen, the message “end?” appears.
If “YES” is selected, the edited contents are not saved. Select “NO” to
return to the screen for editing, then register or save the editing
content.
Melody is not played. • Is Manner Mode (see p.112) or Drive Mode (see p.77) set?
• Is the sound volume set to “level 0”? (see p.121)
• , , or (corrupted red note) displayed in mail or Message
indicates that the melody is corrupted.
• (corrupted red note) displayed in melody in Melody Player
indicates that the melody is corrupted.
Checks and remedies
•
Settings are made for ringtones of higher priority than the general mail
ringtone. For the precedence order of the mail ringtone, see p.120.
Mail ringtone does not change
after setting a new tone.
Problem
•
Settings are made for ringtones of higher priority than the general
ringtone. For the precedence order of the ringtone, see p.120.
Ringtone does not change after
setting a new tone.
•
In the Sound setting (see p.118), (corrupted red note) before the
melody name indicates that the melody is corrupted (Plays pattern 1).
Melody set as a ringtone or alarm
tone is not played
•
Is the Memory Stick Duo connected correctly? (see p.481)
•
Is the capacity of the Memory Stick Duo usable for D506i? (see p.480)
•
Did you format the Memory Stick Duo on other than mova? (see p.480, 505)
•
Was the folder deleted accidentally on different device such as your
PC? (see p.483)
•
If the problem is still not solved even after checking the above
procedures, contact an NTT DoCoMo service center (see p.614).
Data cannot be saved on
Memory Stick Duo.
Displaying of the mova’s main
display disappears and turns
white.
•
Can you display the contents of the Memory Stick Duo? (see p.492)
If not, please follow above Checks and remedies on Contents of the
Memory Stick Duo can not be displayed.
•
Is there enough free space in your Memory Stick Duo? (see p.492)
If not, please delete the items that are no longer needed (see p.504).
•
Is the write-protect tab locked in case you use an off-the-shelf Memory
Stick Duo?
•
Is the maximum number of saved items reached in the folder?
(see p.482) If the maximum number of saved items is reached, delete
the items that are no longer needed (see p.504).
•
If the problem is still not solved even after checking the above
procedures, contact an NTT DoCoMo service center (see p.614).
•
This problem may occur when the display is exposed to intense light
such as strobe light. It is not failure of the phone. In such a case, close
and open the mova to return to the previous screen.
It is informed that software needs
to be updated in the NTT
DoCoMo web site or “
お知らせ
&
ヘルプ
” in iMenu.
•
Software needs to be updated. Update software (see p.616)