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Maintenance Objects
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828
Issue 5 October 2002
m. Certain ISDN-BRI cause codes are logged by switch software. The cause
code can be determined from the following formula:
If the error type is greater than 3968, the ISDN-BRI cause code is equal to
the error type minus 3968. This code was sent to the endpoint by the
switch.
If the error type is less than 3968, the ISDN-BRI cause code is equal to the
error type minus 3840. This code was sent to the switch by the endpoint.
A description of the various ISDN-BRI cause values is contained in Table
10-65. This table also contains recommended system technician actions
associated with the cause value. Further information can also be found in
the ISDN-BRI Specification (801-802-100). In addition, the Aux Data field
of the Error Log entry contains additional diagnostic information.
n. Error 3847 indicates that sets on the port do not support level 3
initialization. Consult the Set Service documentation
o. For the Error 2567 indicates that the version of ASAI is not supported,
check version of the software running on the ASAI or adjunct.
p. For Error 2568 indicates that the adjunct id is invalid, check the vender id or
software running on the adjunct.
Table 123.
ISDN-BRI Cause Values
Code
Explanation
Recommendation
Channel in use
1
Requested channel is in use by another station on the BRI-PORT.
(Not applicable for ASAI or adjuncts.)
For BRI endpoints:
1. Try to originate a call to or from this port.
2. If the error persists, busy out and release the port.
3. If the problem still persists, replace stations on the port.
Switch resources
not available
34
No circuit or
channel available
A resource on the switch is unavailable for a call. For BRI endpoints:
This cause value is not logged. For ASAI or Adjuncts: This condition
means that there are no available trunks for an outgoing call request.
1. Verify that the adjunct is administered to support the trunk
capabilities of the switch.
2. Investigate trunk group status by issuing status trunk commands
from the SAT or by requesting a trunk group query or queries
from the adjunct.
3. Perform trunk diagnostic procedures outlined in this manual.
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