Maintenance Objects
555-233-119
714
Issue 5 October 2002
Announcement Session
Announcements can be recorded, played back, and deleted from an
announcement session. A station’s COS needs to include console permissions in
order for that station to be able to enter an announcement session. To enter an
announcement session, go off-hook on a station that has console permissions
and enter the appropriate FAC (administered as Announcement access code on
the FACs form). Dial tone should be returned at this point. Enter the extension of
the announcement that needs to be recorded, deleted or played back. Again, dial
tone should be heard. To record an announcement, press station keypad digit 1,
record after the tone, and hang up when done. To play back an announcement,
press station keypad digit 2. To delete an announcement, press station keypad
digit 3 (confirmation tone is given if the delete worked). Announcements can also
be played back by simply calling the announcement extension associated with
them.
Uploading/Downloading Announcements
Integrated announcements on the TN750 Announcement circuit pack can be
uploaded to the memory card with save announcements. Similarly, integrated
announcements can be downloaded to the Announcement circuit pack with
restore announcements. Both of these commands require a free data module of
NETCON type to be administered, a data module of announcement type (on the
Announcement circuit pack) to be administered, and a memory card. These
commands are useful in maintaining the customer’s recorded announcements.
Depending on system traffic, announcement uploads/downloads take between 30
and 45 minutes.
The system automatically tries to download the Announcement circuit pack five
minutes after it is inserted. This automatic download procedure is aborted if:
1. An announcement is recorded within 10 minutes of circuit pack insertion.
2. An announcement download is invoked sooner with restore
announcements.
3. There is no announcement and/or NETCON data module administered.
4. Either the announcement data module is busy or all the administered
NETCON data modules are busy.
5. There is no memory card in the system.
6. The memory card in the system does not have a valid announcement file
saved on it.
NOTE:
Unlike translations, there is no provision in the system for automatically
saving announcements to the memory card.