COPYRIGHT © 1999 CANON INC. CANON imageRUNNER 400/330 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
14-107
CHAPTER 14 TROUBLESHOOTING
B. Feeding Faults
1
Double Feeding
Cause
Separation roller
Torque limiter
Action
Replace the separation
roller.
Check the torque limiter.
Step
1
Yes/No
YES
NO
Check
Is the separation roller deformed or
worn?
2
Wrinkles
Cause
Pick-up assembly
Paper
Inlet guide
Upper/lower
fixing roller
Lower roller
Action
Check the pick-up
assembly. Check the
registration roller.
The paper may be moist.
Instruct the user on the
correct method of
storing paper.
Advise the user to use
recommended paper.
Clean it with solvent.
Replace the fixing roller.
Check the lower roller
pressure; if the result is
not good, replace the
fixing assembly.
Step
1
2
3
4
5
Yes/No
YES
YES
NO
YES
YES
NO
Check
Turn off the power while paper is
moving through the feeding
assembly. Is the paper wrinkled?
Or, is it moving askew?
Try fresh paper. Is the problem
corrected?
Is the paper of a type recommended
by Canon?
Is the inlet guide soiled with toner?
Is the upper/lower roller scratched
or deformed?
Fixing assembly