CHAPTER 14 TROUBLESHOOTING
14-68
COPYRIGHT © 1999 CANON INC. CANON imageRUNNER 400/330 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
12 E064 (The high-voltage output has a fault.)
Cause
Contact
Service mode
DIMM (for DC-
PC)
High-voltage
cable
Harness
Composite power
supply PCB, DC
controller PCB,
Image processor
PCB
Action
Clean and correct the
contacts; if the problem
cannot be corrected, go
to step 0.
Enter the value indicated
on the service label.
Turn off and then on the
power; if the problem
still occurs, go to step 3.
End.
Replace the high-voltage
cable.
Replace the harness.
Replace the composite
power supply PCB, DC
controller PCB, and
image processor PCB.
Step
1
2
3
4
5
Yes/No
NO
YES
YES
NO
NO
YES
Check
Are the contacts of the primary
charging roller, developing
assembly, and transfer charging
roller in contact with their
respective contacts of the copier?
Is the reading of
COPIER>ADJUST>HV-PRI
outside the indicated range?
Disconnect and then connect the
DIMM for the DC-CPU. Is the
problem corrected?
Is the resistance of the high-voltage
cable as indicated?
Primary/transfer: about 10 K
Ω
(The resistance of the
development cable is about 10
KW when the resistance in the
middle is included.)
Is the continuity of the following
harnesses between the DC
controller PCB and the composite
power supply PCB normal?
J103-A1 to J209-A12
J103-A3 to J209-A10
J103-A6 to J209-A7
J103-A7 to J209-A6