CHAPTER 14 TROUBLESHOOTING
14-80
COPYRIGHT © 1999 CANON INC. CANON imageRUNNER 400/330 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
19 E240 (The communication between DC CPU and IP-CPU has a fault.)
Cause
DIMM
Image processor
PCB
Action
End.
End.
If the problem still
occurs after replacement
of the DIMM, replace
the image processor
PCB.
Step
1
2
Yes/No
YES
YES
NO
Check
Turn off and then on the main
power. Is the problem corrected?
Disconnect and then connect
DIMM (J721, J722) on the image
processor PCB; then, turn on the
main power. Is the problem
corrected?
20
E243 (The communication between the control panel and the image
processor PCB has a fault.)
Cause
Connector
Harness
Control panel
Image processor
PCB
Action
End.
Correct the connection.
Replace the harness.
End.
Replace the image
processor PCB.
Step
1
2
3
4
Yes/No
YES
NO
NO
YES
NO
Check
Turn off and then on the main
power. Is the problem corrected?
Is the connection between the
connector J710 on the image
processor PCB and the J901 on the
CPU PCB good?
Is there continuity on the harness
between the control panel PCU
PCB and the image processor PCB?
J901-B12 and J710-B4
J901-B14 and J710-B
Replace the control panel. Is the
problem corrected?