COPYRIGHT © 1999 CANON INC. CANON imageRUNNER 400/330 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
14-97
CHAPTER 14 TROUBLESHOOTING
49 The Add Paper message fails to turn off.
Cause
Pick-up PCB
Paper sensor
DC controller
PCB
Action
See "The lifter fails to
move up."
Correct the mounting.
Check the sensor lever;
if normal, replace the
problem sensor.
Replace the DC
controller PCB.
Step
1
2
3
Yes/No
NO
NO
NO
YES
Check
Does the lifter move up?
Is the pick-up PCB mounted to the
pick-up unit correctly?
Put paper in the cassette, and set
the cassette in the machine. Is the
reading of I/O>DC-CON>P008-
bit10 (upper) and -bit11 (lower) '0'
when there is paper? (upon
detection, '0')
upper: J108-A10
lower: J108-A11
50 The jam message fails to turn off.
Cause
Jam paper
Paper sensor
DC controller
PCB
Action
See "The lifter fails to
move up."
Replace the sensor.
Replace the DC
controller PCB.
Step
1
2
Yes/No
NO
NO
YES
Check
Find out the location of the jam in
service mode (DISPLAY>JAM). Is
the jam paper near the sensor which
has detected a jam?
Is the sensor in question normal?
I/O check
Meter check