CHAPTER 14 TROUBLESHOOTING
14-48
COPYRIGHT © 1999 CANON INC. CANON imageRUNNER 400/330 REV.0 JAN. 1999 PRINTED IN JAPAN (IMPRIME AU JAPON)
Cause
Paper
DC controller
PCB
Image processor
PCB
Action
Go to step 3.
Enter '1' to
OPTION>BODY
>TEMPCON2 in service
mode. In addition,
inform the user of the
following:
1) The cassette holding
thick paper must be
specified as the
special cassette.
2) The specified
cassette must be
selected for the Thick
Paper icon:
If there are scratches on
the fixing roller, replace
the roller.
See "The fixing heater
fails to operate."
Adjust the lower roller
pressure.
If the resistance of the
thermistor shows an
appreciable deviation,
check the wiring and
replace the thermistor as
necessary:
Main: about 1000 to
1400 K
Ω
Sub: about 40 to 50 K
Ω
Try recommended
paper. If the results are
good, advise the user to
use recommended paper.
End.
Replace the image
processor PCB.
Step
1
2
3
4
5
6
7
8
Yes/No
NO
YES
YES
NO
NO
NO
NO
YES
NO
Check
Does the problem occur
immediately after the machine is
turned on in the morning?
Is the paper of poor fixing
characteristic (e.g., thick paper)?
Is the problem noted vertically?
Does the heater turn on when
power is turned on?
Is the lower roller pressure (nip) as
indicated?
Is the reading of
COPIER>DISPLAY>ANALOG>FIX-
C in service mode about 185°C
(control temperature)?
Is the paper of a type recommended
by Canon?
Replace the DC controller PCB. Is
the problem corrected?
14 The copy has poor fixing.
Fixing
assembly
Fixing
roller
Heater
Lower
roller
Thermistor