Canon imageRUNNER ADVANCE C5560 Configuration And Installation Manual Download Page 1

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March 21, 2022

imageRUNNER ADVANCE C5560

with imagePASS-P1

Full Service

Configuration and Installation Guide

Summary of Contents for imageRUNNER ADVANCE C5560

Page 1: ...March 21 2022 imageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide...

Page 2: ...alog update required 07 16 18 Chapter 1 Update VKT file name Chapter 4 Update VKT file name 10 15 18 Chapter 1 Updated the VKT file name Chapter 4 Updated the VKT file name and approved engine firmwar...

Page 3: ...enter IP Subnet Mask Gateway 18 Chapter 6 imagePASS P1 Set up 19 Chapter 7 Performing Calibration 43 Chapter 8 Configuring Network Scanning 47 Chapter 9 Print Driver Installation on Workstation Using...

Page 4: ...er Manager if they request it It is essential that any device installed in a FedEx Office center is configured to the specifications identified in this guide As a result this Configuration and Install...

Page 5: ...tual Kitting Package Includes firmware and device settings Obtain from e Support FXO_iAC5500v64P1_VKT_Package_03072022 zip o 2 x USB Drive Minimum 16 GB not provided o Fiery USB Setup tool for System...

Page 6: ...pier touch panel press Show All b From the copier touch panel select Fiery Button Info Print pages Configuration Yes Wait for the Configuration pages to print B Performing a clear server on the imageP...

Page 7: ...hine Hard Disk Drive Erase form found on e Support and in the Appendix of this document should be completed by the Technician and signed by the Center Manager It is the Technician s responsibility to...

Page 8: ...1 Full Service Configuration and Installation Guide Chapter 3 imageRUNNER ADVANCE C5560 Machine Configuration Cassette Feeding Unit AM1 Booklet Finisher Y1 Inner 2 3 Hole Puncher A1 Buffer Pass Unit L...

Page 9: ...ly to all FedEx Office devices with an imagePASS P1 The same VKT package is used for C5540 and C5560 devices at FedEx Office with an imagePASS P1 attached 1 Download the file FXO_iAC5500v64P1_VKT_Pack...

Page 10: ...Installation Guide 6 Click No when the The default password screen is displayed 7 Click Close 8 Click Auto Configuration Agent Note Since this is a new machine the Auto Configuration Agent button may...

Page 11: ...gePASS P1 Full Service Configuration and Installation Guide 9 Click Next 10 Click Start Firmware Installation will begin If the proper version of firmware is already installed it will skip this proces...

Page 12: ...gePASS P1 Full Service Configuration and Installation Guide 11 If not the device will reboot 12 After the firmware is installed the device will start DCM installation 13 The device will reboot again a...

Page 13: ...boots up it will reboot again to change the Department ID Authentication Mode Note The screen will go blank and the system will restart again 15 When the process is completed you will see the followin...

Page 14: ...llation Guide 17 The Success screen should then be displayed 18 Click Finish to complete the procedure Note After the VKT package deployment process is completed the device UI will change The resultin...

Page 15: ...Settings Registrations Path Setting Desc FXO Settings Check if Done Preferences Display Settings Store Location Display Settings Mail Box On Off Network On Off Memory Media On Off Mail Box Off Networ...

Page 16: ...ll other Cassettes On Suspend Job Timeout Off Common Paper Output Settings Output Tray Settings Output Tray Settings Set output tray destination and priority for each function Tray A All settings shou...

Page 17: ...1 1 101 COPIER OPTION USER COUNTER 2 1 105 COPIER OPTION USER COUNTER 3 1 108 COPIER OPTION USER COUNTER 4 1 0 COPIER OPTION USER COUNTER 5 1 0 COPIER OPTION USER COUNTER 6 1 0 COPIER OPTION CUSTOM P...

Page 18: ...ing FedEx Office IT by chat or by phone using the Center Down option Once the port is cleared the device will have to be restarted to gain network access There are two ways to obtain the IP address 1...

Page 19: ...or overwrite utilizing the Fiery clone process the paper catalog must be removed prior to re installing the catalog or updating to a newer version The steps in section Unregister all Custom Plain Medi...

Page 20: ...ing the USB drive Install the Fiery USB Setup tool onto your laptop computer 1 Locate the file FieryUSBSetupTool_v2 0 25 zip 2 Extract the file to a folder on your Windows computer 3 Double click on t...

Page 21: ...imageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide 7 Select the destination folder or keep the default and select Next 8 Click Install to start the installat...

Page 22: ...eate USB tool is now ready to use Insert a Blank USB drive in your workstation Launch the Fiery USB Setup tool from your workstation You will see the window shown below 10 Locate the file FCTe 3 1 iso...

Page 23: ...e Configuration and Installation Guide 12 The following window is displayed Note Make sure the USB drive destination is correct You will lose all data previously stored on the USB drive 13 Once comple...

Page 24: ...ile FXO_C5500_P1_Clone_12082017 zip and extract the file to a folder on your Windows computer 15 Browse to the USB stick and copy the folder FXO_C5500_P1_Clone_12082017 to the USB Drive created in the...

Page 25: ...ve to check the files 2 Shut down the imageRUNNER ADVANCE C5560 and ensure that the imageRUNNER ADVANCE C5560 and imagePASS P1 are powered off Wait until the LED s are off on the imagePASS P1 before c...

Page 26: ...y imagePASS P1 server is ready to be restored As the Fiery Clone Tool restores the image file the LED flashes C1 C2 C3 continuously to indicate the restore procedure is in progress When the restore pr...

Page 27: ...using Command Workstation in Configuring Manual Fiery Settings section 1 Press the Fiery Button as shown above 2 Press Tools Setup enter password Fiery 1 Login 3 Press Network IPv4 uncheck Get IP addr...

Page 28: ...t you find on site The server name and IP Address framed in red may not appear as shown 1 Launch Command Workstation by clicking the icon in the taskbar or by clicking the Windows Start button and sel...

Page 29: ...elect Administrator from the User drop down list and enter Fiery 1 as the password the password is case sensitive and includes a period in between the word Fiery and the number 1 Click Login 5 The dev...

Page 30: ...ick Server Configure x2 Then click Configure 2 Select Fiery Server Server Name then enter the server name using the FedEx Office approved naming convention as shown then click Save FXO Setting Remark...

Page 31: ...atically Save Select Reboot to restart the controller and apply the settings 4 Configure settings as shown in table Be sure to hit Apply after each setting is complete After all settings are completed...

Page 32: ...changed After removing the password characters will still appear This is normal 5 Click the Reboot button to reboot the server and apply the changes 6 Log in to Command Workstation using the Operator...

Page 33: ...on Guide Verifying the FedEx Office Color Settings 1 Color Setup Basic Settings All highlighted settings should be as shown Device Center Color Setup 2 Output Profiles Output profiles should be all FX...

Page 34: ...DVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide 3 FXO Spot Colors FXO_Brand_Colors_5540_60 should be at the top with the colors shown on the right Device Center Resour...

Page 35: ...Register Correction Pattern c Yes If the Register Correction Pattern screen shows all patterns Heavy 7 or Not Registered then press Cancel Skip this section and proceed to step 2 Launch Command Works...

Page 36: ...ner o Start Scanning o Remove page from scanner o Start Printing o Place the page on the scanner o Start Scanning o Remove page from scanner o Start Printing o Place the page on the scanner o Start Sc...

Page 37: ...for Auto Correct Color Tone All patterns should be either Not Registered or Heavy 7 If there is other media registered repeat step 8 to unregister 2 Launch Command Workstation by clicking the icon in...

Page 38: ...stallation Guide 4 Un assign all custom media in all of the drawers by clicking on each Drawer and selecting Remove Association as indicated in the image 5 Once all of the Drawers are Unassigned then...

Page 39: ...tallation Guide 6 Delete the Paper Catalog Select Job Center Paper Patalog Select the Settings button to the right Select Reset To Factory Defaults Then Close Please ensure if all of the custom media...

Page 40: ...Highlight all of the Media Delete Note In the event there is a locked media it cannot be deleted This media will be deleted in step 8 8 Remove all Custom media from the C5560 from the RUI Login to the...

Page 41: ...t to a USB drive 2 Launch Command Workstation and connect the Fiery controller Default User Administrator Password Fiery 1 3 Once connected click the Paper Catalog button and the Paper Catalog window...

Page 42: ...Center at 1 800 528 2830 5 Select Settings in the Paper Catalog window For Specification to use Select JDF Based The process can take up to 4 minutes and could be interpreted as being locked up Pleas...

Page 43: ...Settings Registration button 2 Select Adjust Maintenance Adjust Image Quality 3 Select Plain then Full Adjust Please use this process for Heavy 1 and Heavy 2 7 on the iAC5560 and Heavy 2 7 on the iAC5...

Page 44: ...with imagePASS P1 Full Service Configuration and Installation Guide 5 Select Start printing 6 Select Start Scanning Repeat step 5 and 6 three times following the screens 7 The process is complete whe...

Page 45: ...ide Fiery Color Calibration Note This is done on the engine 1 Press Main Menu Fiery 2 Press Login Admininstrator Password Fiery 1 Press the Login button 3 Press Calibrate and select the media type as...

Page 46: ...46 imageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide 6 Press Measure 7 Click Apply when calibration measurement is complete...

Page 47: ...ASS P1 Full Service Configuration and Installation Guide Chapter 8 Configuring Network Scanning Setting up FTP Scanning to the Primary DPW 1 Click the Main Menu button and from the Main Menu screen se...

Page 48: ...48 imageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide 3 Click the Register Edit button 4 Select Register New Destination 5 Select the File button...

Page 49: ...ress of the primary DPW will be displayed in the lower left of the desktop on the Primary DPW Folder Path Enter a period without the quotes Username netscan Password net5can Note You will have to ente...

Page 50: ...C5560 with imagePASS P1 Full Service Configuration and Installation Guide 10 Click the Start Sending button to send the scan to the Primary DPW 11 Check the X Drive button on the DPW and verify that...

Page 51: ...t complete until the installing Technician has installed the printer on each DPW Digital Production Workstation in the FedEx Office Center The following steps guide you through loading drivers and ins...

Page 52: ...mageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide 2 Select Add a Driver Note In some instances this option may say Add a Printer 3 Select the Manual Install...

Page 53: ...ervice Configuration and Installation Guide 4 Select the C5560 device to be installed from the list Obtain the IP address for the device and populate it in the IP ADDRESS field Enter the model number...

Page 54: ...C5560 with imagePASS P1 Full Service Configuration and Installation Guide 5 Wait for the installation to complete and select OK 6 Click the X Close in the upper left corner of the PUMA application to...

Page 55: ...oubleshooting procedure on page six 6 of the imageWARE Remote Activation Guide found on e Support Note Please make sure the Proxy Setting is set to ON and the address is set to internet proxy fedex co...

Page 56: ...to the Validation Master on a flat surface preferably one with even lighting Visually inspect and compare the Validation Proof to the Validation Master looking at each section for the following Solids...

Page 57: ...57 imageRUNNER ADVANCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide Validation Proof Master sample used for visual inspection comparison Page 1 Page 2...

Page 58: ...ication Chart that has 29 color patches The Center manager then uses the Spyder Colorimeter to measure the L A B values for each of the patches on the chart The application will determine whether the...

Page 59: ...t cover Printing a Fiery Configuration Page From Command Workstation Select File Print click Server configuration The Technician must scan the Fiery Configuration Page and the completed and signed ima...

Page 60: ...d models numbers of the imageRUNNER ADVANCE C5560 in the appropriate field on the Equipment Service and Support sticker 2 Affix the sticker in the front cover drum access as shown below Note No other...

Page 61: ...NCE C5560 with imagePASS P1 Full Service Configuration and Installation Guide Appendix imageRUNNER ADVANCE C5560 Post Installation Checklist Certification of Canon Machine Hard Disk Drive Erase Sample...

Page 62: ...nd printing from a DPW 3 The print driver was installed on all DPWs 4 The Communication Test Com Test was successful A Com Test is performed to verify the device can communicate with Canon for reporti...

Page 63: ...the case of hard drive removal the hard drive will be provided to the FedEx Office Center Manager as noted below for disposal by FedEx Office in accordance with FedEx Office approved disposal procedur...

Page 64: ...ting Yes Server Name FXO P1 C55xx Server Comments Domain or Workgroup WORKGROUP Enable IPP Yes Enable FTP Printing No Enable WSD Yes WSD Queue Print Queue Enable Direct Mobile Printing Yes USB Enable...

Page 65: ...aw Enabled EFI Ports Enabled Canon Ports Enabled Other Ports Deny All Ports IPSec Setup No RIP PS Setup Allow Courier substitution Yes Print to PS error No Default paper sizes US Convert paper sizes N...

Page 66: ...Off BIOS Setup BIOS Version 1 10 12 16 2014 ID 00008400159800 OS Version 5 0 0 12 Installed Options Scan Set Up Enable Scan No Printer Info Hardware Information Version 1 00 1 0x0033 Device Informatio...

Page 67: ...FXO P1 C55xx IP ADDRESS 10 xxx xxx xxx PRINTER Canon iR ADV C5500s P1 PSV1 0US FIERY UPDATES DATE TIME PATCH ID NAME FJDF1 5 0 34_linux 02 13 2018 10 53 18 SP1_FIT101703965 02 13 2018 10 53 18 FIT101...

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