Nitsuko NVM-NT, System Manual

Page: 93 / 571

The NT Voice Mail Features
Mailboxes
Chapter 2: Features
NT System Guide
65
Call Routing Mailbox (Cont’d)
Programming
Q
Customize, Mailbox Options, Add/Edit, Mailbox #
Create/Customize a Call Routing Mailbox. See page 187.
Q
Customize, Dial Action Tables
Set up Actions and Numbers in DAT
(for instructions, see Customizing Dial Action Tables, starting on page 129.).
Q
Call System Administrator Mailbox: Dial SA (7 2) and W (9)
Record Welcome Message.
Q
Call System Administrator Mailbox: Dial SA (7 2) and I (4)
Record Instruction Message.
Directory Dialing Mailbox
Lets Automated Attendant callers press a dialpad key to route their own calls. A Directory
Dialing Mailbox functions much like a Call Routing Mailbox (see above). The difference
between the two mailbox types lies in the way that they handle name-dialing
—
accessing an
extension or mailbox by dialing its programmed name). A Directory Dialing Mailbox lets a
caller name-dial right away, while a Call Routing Mailbox requires that a caller dial the code
for name-dialing before dialing the extension or mailbox name.
The Directory Dialing Message tells the caller what name to dial. A sample message might be:
For customer service, dial S-E-R-V.
Programming
Q
Customize, Dial Action Tables
Set up Actions and Numbers in DAT
(for instructions, see Customizing Dial Action Tables, starting on page 129.).
Q
Customize, Mailbox Options, Add/Edit, Mailbox #
Create/Customize a Directory Dialing Mailbox. See page 194.
Assign it a DAT
Create/customize mailboxes to be called.
Q
Call System Administrator Mailbox: Dial SA (7 2) and DD (3 3)
Record Directory Dialing Message.
Q
Customize, System Options, General 2 tab
Set Minimum Entry for Directory Dialing (minimum number of letters in the mailbox
owner’s name that the caller must dial before the Voice Mail will look for the mailbox
owner in the directory).
Availability: All NT Voice Mail systems unless otherwise noted.