Nitsuko NVM-NT, System Manual

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Customizing Mailbox Options
Message Center Mailboxes - Lamp/Logon/Transfer Properties Page
Chapter 3: Programming
NT System Guide
261
External Extension Enabled
This option lets an Automated Attendant call be transferred from the Message Center Mailbox
over a Centrex line to a Centrex extension or outside telephone. For example, a user is working
at home during a particular week. Automated Attendant calls to the Message Center mailbox
are placed on hold while the Voice Mail obtains dial tone and dials the user’s home number.
The call is transferred when the user answers.
External Extension Number
This option identifies the number where calls should be transferred to when a mailbox has
External Extension enabled.
Availability: All versions of the NT Voice Mail.
Default:
Disabled. The option is disabled as indicated by no check mark ( ) in
the radio box.
Entries:
Clicking in the radio box toggles between de-selecting (no check
mark,
) and selecting the option (has a check mark, ).
Notes:
• This feature should be used with Centrex lines that have trunk-to-trunk
transfer capability to the destination number.
• If you enable External Extension, set the External Transfer string in
System Options. The Voice Mail uses this string to obtain dial tone and
re-transfer the call.
• If you enable External Extension, verify that the mailbox’s extension
number is identified in the Extension field. The extension number must
be the same as the mailbox number for External Extension to operate
properly.
• If you enable External Extension, enter the number where you
want the calls to transfer in the External Extension Number field.
(See the following option.)
• It is recommended that you program unscreened transfers (i.e.,
UTRF
in the Dial Action Table) to the External Extension. However, if you
program screened transfers (i.e.,
TRF
in the Dial Action Table) to the
External Extension, be sure to make an entry in:
—The External Hold Retrieval strings in System Options. The Voice
Mail uses these strings to retrieve the transferred call when the external
telephone is busy or remains unanswered.
Availability: All versions of the NT Voice Mail.
Default:
None
Entries:
N — None
Extension or telephone number, up to 15 digits, including the following
special codes:
F — Flash
W — Wait for dial tone
M — Monitor Pause