Nitsuko NVM-NT, System Manual

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Viewing and Printing Reports
Callout Report
Chapter 3: Programming
NT System Guide
353
Callout Log Report
But if you selected Trunk in step 2, you would see the Callout Log Report dialog box. This
dialog box if you want to clear the contents of your log report by resetting it to zero.
On the Callout Log Report dialog box:
1. Click Yes to reset the log, OR
click No to keep the contents of your log.
2. Click the button to save your selection and display the report.
If you clicked Yes in step 1 above, the Callout Log report would read, Callout Log is empty.
But if you clicked No in step 1, the Callout Log report would show information about any
Message Notification, FAX, and/or Network call made by the Voice Mail. (If there are no call-
out entries in the log, the report will read, Callout Log is empty.) For each mailbox number
with a callout, the report displays the following fields:
Availability: All phone systems
Port Shows the port used for the callout.
Date, Time Shows the date and time of the callout.
Total Time Shows the duration of the callout.
Status Shows one of the following statuses of the callout:
BSY Callout number was busy.
REJ Message Notification or Network callout was rejected for one of
the following reasons:
Q
Message Notification recipient did not dial 1 to accept the
callout, OR
Q
Network callout could not be accepted at destination, OR
Q
Someone mistakenly answered the callout and dialed 1 to
reject it, OR
Q
The hard disk at the destination was full.
RNA Ring-No-Answer at any non-pager callout number.
ANS Message Notification, FAX, or Network callout was answered.
For Message Notification, ANS shows that someone dialed 1 to
accept the call or answered the paging service.
ABO FAX or Network callout was aborted. The FAX card could not
send the document, or the Network callout received no response
at the destination.
ERR Network callout had a handshaking/protocol error.
Callout Number Shows the number dialed by the Voice Mail.
Default/Entries:
N/A
Notes: To enable or disable this report:
Select Callout Options on the Customize menu.