Customizing Mailbox Options
Interactive Mailboxes - General Properties Page
Chapter 3: Programming
NT System Guide
233
Department (cont’d)
Next Call Routing Mailbox
This Call Routing Mailbox lets a Touch Tone caller dial 0 while recording responses. Dialing 0
sends the caller to another destination (e.g., extension). You program the destination in the
Next Call Routing Mailbox's Dial Action Table for Key 0. If you assign a Next Call Routing
Mailbox to an Interactive Mailbox, you may wish to include the information about dialing 0 in
the first interactive prompt.
Tenant
This option lets you enter the tenant number associated with the Interactive Mailbox.
Default:
None
Entries:
Up to 10 characters (numbers, letters, blanks, punctuation)
N - None
Notes:
N/A
Availability:
All versions of the NT Voice Mail.
Default:
None
Entries:
Any Call Routing Mailbox (up to 7 digits), N - None
Notes:
•
To create the Call Routing Mailbox that should be used as the Next Call
Routing Mailbox, see page 187.
•
Make sure you assign a Dial Action Table to the Call Routing Mailbox.
•
To create the Dial Action Table with the desired routing options (in this
case, using key zero, Dial Action Tables on page 129.
•
To include an explanation of what dialing 0 does in Interactive Prompt
#1, use the System Administrator Menu. If dialing 0 sends a caller to
an operator, Interactive Prompt #1 could be: To place your order,
record your response to each question at the tone, and press the
pound key when you are done. To transfer to an operator at any time,
press 0. Please start by recording your name
Availability:
All versions of the NT Voice Mail.
Default:
1
Entries:
1-4 depending on your Voice Mail.
Notes:
Click in the Tenant field so that the possible entries are displayed in the
Information
field. For example, if the
Information
field shows
Range is 1 to 1, then 1 is the only possible entry for the
Tenant
field.
Summary of Contents for NVM-NT
Page 28: ...Table of Contents Chapter 5 Maintenance xxvi NT System Guide ...
Page 130: ...Installing SMDI 102 NT System Guide Chapter 3 Programming ...
Page 146: ...Customizing Caller I D Tables General Tab 118 NT System Guide Chapter 3 Programming ...
Page 156: ...Customizing Callout Options Optional Tab 128 NT System Guide Chapter 3 Programming ...
Page 182: ...Customizing Distribution Lists General Tab 154 NT System Guide Chapter 3 Programming ...
Page 338: ...Customizing Port Options General Tab 310 NT System Guide Chapter 3 Programming ...
Page 358: ...Customizing System Options Timers Tab 330 NT System Guide Chapter 3 Programming ...
Page 362: ...Customizing System Options Timers Tab 334 NT System Guide Chapter 3 Programming ...
Page 367: ...Customizing Tenant Options General Tab Chapter 3 Programming NT System Guide 339 ...
Page 396: ...Viewing and Printing Reports System Options Report 368 NT System Guide Chapter 3 Programming ...
Page 400: ...Performing a Local Backup Backup Dialog Box 372 NT System Guide Chapter 3 Programming ...
Page 440: ...Using Port Activities 412 NT System Guide Chapter 3 Programming ...
Page 454: ...Using Message Status Message Status Dialog Box 426 NT System Guide Chapter 3 Programming ...