Customizing Dial Action Tables
General Tab
142
NT System Guide
Chapter 3: Programming
Key Action (cont’d)
Go to a Mailbox
Lets a caller press a programmed dialpad key or dial a mailbox number in order to be routed to
a mailbox. A GOTO is often used to daisy-chain Call Routing Mailboxes in order to create a
multilayer menu tree of dialing options.
What the caller will hear and/or can do from that mailbox depends on the type of mailbox to
which the call is routed. For example:
When Routed to a:
the caller:
Call Routing Mailbox
will hear the Welcome Message and Instruction Menu and can
dial a code to route the call.
Message Center Mailbox
will hear the Welcome Message, a beep, and can then leave a
message.
Subscriber or Guest
Mailbox
can listen to the mailbox messages and use the Voice Mail
features.
Announcement Mailbox
will hear the recorded Announcement message, such as a movie
schedule. Then the Voice Mail will hang up or send the caller to
the Instruction Menu.
Directory Dialing Mailbox
will hear the Directory Dialing Message and can then dial the let-
ters of a mailbox owner’s name to reach an extension or mailbox.
Interactive Mailbox
will hear the Automated Attendant ask a question or request
information.
Distribution Mailbox
can record a message for the Distribution List associated with the
Distribution Mailbox. The Voice Mail will prompt: At the tone,
you can record your message for (Distribution Mailbox number
or name). After the caller finishes recording and hangs up, the
Voice Mail will send the message to each mailbox on the Distri-
bution List
Entries:
GOTO
Notes:
So that a caller can go to a specific mailbox, enter the mailbox
number in the Number field.
So that a caller can dial all 3-digit mailbox numbers that begin
with the digit 1, enter GOTO in the Key 1 Action field and enter
XXX in the Key 1 Number field. Your DAT will then read:
Key 1: Action: GOTO
Number: XXX
Summary of Contents for NVM-NT
Page 28: ...Table of Contents Chapter 5 Maintenance xxvi NT System Guide ...
Page 130: ...Installing SMDI 102 NT System Guide Chapter 3 Programming ...
Page 146: ...Customizing Caller I D Tables General Tab 118 NT System Guide Chapter 3 Programming ...
Page 156: ...Customizing Callout Options Optional Tab 128 NT System Guide Chapter 3 Programming ...
Page 182: ...Customizing Distribution Lists General Tab 154 NT System Guide Chapter 3 Programming ...
Page 338: ...Customizing Port Options General Tab 310 NT System Guide Chapter 3 Programming ...
Page 358: ...Customizing System Options Timers Tab 330 NT System Guide Chapter 3 Programming ...
Page 362: ...Customizing System Options Timers Tab 334 NT System Guide Chapter 3 Programming ...
Page 367: ...Customizing Tenant Options General Tab Chapter 3 Programming NT System Guide 339 ...
Page 396: ...Viewing and Printing Reports System Options Report 368 NT System Guide Chapter 3 Programming ...
Page 400: ...Performing a Local Backup Backup Dialog Box 372 NT System Guide Chapter 3 Programming ...
Page 440: ...Using Port Activities 412 NT System Guide Chapter 3 Programming ...
Page 454: ...Using Message Status Message Status Dialog Box 426 NT System Guide Chapter 3 Programming ...