Customizing Dial Action Tables
General Tab
Chapter 3: Programming
NT System Guide
137
Key Action (cont’d)
Record a Message/Quick Message
With Record a Message, a caller can press a programmed dialpad key to record a message in a
Guest, Distribution, or Subscriber Mailbox that you have specified. With Quick Message, a
caller can press a programmed dialpad key and then the number for any Guest, Distribution, or
Subscriber Mailbox in order to record a message and leave it in that mailbox.
After leaving the message, the caller can hang up or press
#
to reach the Automated Attendant
Instruction Menu. The caller who leaves a message in a Subscriber Mailbox also has the option
of pressing another key after leaving a message in order to reroute the call according to the
options in the Next Call Routing Mailbox.
There are now two basic types of recording actions for the DAT keys, so that how the Voice
Mail will record the caller’s message depends on which value you selected from the scroll-
down list for the programmed key’s Action field. You can select either of the following:
Q
REC1 - Plays the recorded greeting and a beep, then goes into Record Mode.
Q
REC2 - Plays the voice prompt Recording and a beep, and waits for the caller to dial a
digit. This option is typically used when Option 2 is selected for a Subscriber’s
Alternate Next CRMB dial option, because the outside caller is already in the
Subscriber Mailbox and has heard the greeting.
Default:
*
Entries:
REC1
REC2
Notes:
To let a caller record a message and send it to a specific mailbox, enter
the mailbox number in the Number field.
When you are programming “*” in a DAT, the “*” tells the Voice Mail
to ignore the dialed “*” and to consider only the digits that follow it.
For example, to let a caller record a Quick Message and then
send it to a caller at: you would enter in the Number field:
a 2-digit extension, IXX
a 3-digit extension, IXXX
a 4-digit extension IXXXX.
And to let a caller record a Quick Message and send it to an extension
number in a Voice Mail system where the extension numbers are not of
any fixed length, you would enter IV in the Number field, where V
represents a variable.
To disable the greeting for Quick Message using REC1.
1. Select System Options on the Customize menu.
2. Click the General 2 tab.
3. Click the check box for Greeting for Quick Msg/Mailbox Trans-
fer to remove the check.
The Voice Mail will play this prompt: At the tone you can leave a
message.
Summary of Contents for NVM-NT
Page 28: ...Table of Contents Chapter 5 Maintenance xxvi NT System Guide ...
Page 130: ...Installing SMDI 102 NT System Guide Chapter 3 Programming ...
Page 146: ...Customizing Caller I D Tables General Tab 118 NT System Guide Chapter 3 Programming ...
Page 156: ...Customizing Callout Options Optional Tab 128 NT System Guide Chapter 3 Programming ...
Page 182: ...Customizing Distribution Lists General Tab 154 NT System Guide Chapter 3 Programming ...
Page 338: ...Customizing Port Options General Tab 310 NT System Guide Chapter 3 Programming ...
Page 358: ...Customizing System Options Timers Tab 330 NT System Guide Chapter 3 Programming ...
Page 362: ...Customizing System Options Timers Tab 334 NT System Guide Chapter 3 Programming ...
Page 367: ...Customizing Tenant Options General Tab Chapter 3 Programming NT System Guide 339 ...
Page 396: ...Viewing and Printing Reports System Options Report 368 NT System Guide Chapter 3 Programming ...
Page 400: ...Performing a Local Backup Backup Dialog Box 372 NT System Guide Chapter 3 Programming ...
Page 440: ...Using Port Activities 412 NT System Guide Chapter 3 Programming ...
Page 454: ...Using Message Status Message Status Dialog Box 426 NT System Guide Chapter 3 Programming ...