Customizing Mailbox Options
Message Center Mailboxes - Lamp/Logon/Transfer Properties Page
Chapter 3: Programming
NT System Guide
259
Transfer Options
Programmable
Options
are: Forced Unscreened Transfer, Transfer-Only Mailbox and Alternate
Next CRMB Dial Option.
Forced Unscreened Transfer
If this option is enabled, all Automated Attendant transfers to the Message Center extension
are unscreened transfers. The Voice Mail transfers the call to the Message Center extension
and releases it. An incomplete transfer is handled by the phone system.
Transfer-Only Mailbox
This option lets an Automated Attendant caller only transfer to the Message Center extension.
The caller cannot leave a message for the Message Center extension (if the transfer is incom-
plete) nor use Quick Message. If the transfer is incomplete, the Voice Mail lets the caller know
the extension status (e.g., Extension ____is busy) and automatically returns the caller to the
Welcome Message for the Call Routing or Directory Dialing Mailbox that transferred the call.
The Transfer-only Mailbox option is commonly used for transfers to Hunt Group extension
numbers, extensions with
FAX
machines, or single line extensions that should not receive
messages through the Automated Attendant.
Availability:
All versions of the NT Voice Mail.
Default:
Disabled. The option is disabled as indicated by no check mark (
) in
the radio box.
Entries:
Clicking in the radio box toggles between de-selecting (no check
mark,
) and selecting the option (has a check mark,
).
Notes:
Enabling the Forced Unscreened Transfer option overrides a Dial
Action Table that is set up for screened transfers (TRF). For more
information, see Customizing Dial Action Tables on page 129.
Availability:
•
All versions of the NT Voice Mail.
•
May not apply to all phone systems. See the Integration Guide for
specifics.
Default:
Disabled. The option is disabled as indicated by no check mark (
) in
the radio box.
Entries:
Clicking in the radio box toggles between de-selecting (no check
mark,
) and selecting the option (has a check mark,
).
Notes:
•
Make sure you enter the extension number in the Message Center Mail-
box's Extension field.
•
If desired, a telephone can be installed for the extension assigned to the
Transfer-only Mailbox, though it is not necessary.
•
A user can call (log onto) a Transfer-only Mailbox from an extension.
And, a user can record and send a message (by pressing
RS
) to the
mailbox (see User's Guide).
Summary of Contents for NVM-NT
Page 28: ...Table of Contents Chapter 5 Maintenance xxvi NT System Guide ...
Page 130: ...Installing SMDI 102 NT System Guide Chapter 3 Programming ...
Page 146: ...Customizing Caller I D Tables General Tab 118 NT System Guide Chapter 3 Programming ...
Page 156: ...Customizing Callout Options Optional Tab 128 NT System Guide Chapter 3 Programming ...
Page 182: ...Customizing Distribution Lists General Tab 154 NT System Guide Chapter 3 Programming ...
Page 338: ...Customizing Port Options General Tab 310 NT System Guide Chapter 3 Programming ...
Page 358: ...Customizing System Options Timers Tab 330 NT System Guide Chapter 3 Programming ...
Page 362: ...Customizing System Options Timers Tab 334 NT System Guide Chapter 3 Programming ...
Page 367: ...Customizing Tenant Options General Tab Chapter 3 Programming NT System Guide 339 ...
Page 396: ...Viewing and Printing Reports System Options Report 368 NT System Guide Chapter 3 Programming ...
Page 400: ...Performing a Local Backup Backup Dialog Box 372 NT System Guide Chapter 3 Programming ...
Page 440: ...Using Port Activities 412 NT System Guide Chapter 3 Programming ...
Page 454: ...Using Message Status Message Status Dialog Box 426 NT System Guide Chapter 3 Programming ...