Managing Phones
Using TTI to Move Phones
92
Administrator’s Guide for Avaya Communication Manager
November 2003
Before you start
Before you can merge a telephone, you must set the
TTI State
field to voice
on the Feature-Related
System-Parameters screen. You also must set the extension to match the port type of the TTI port making
the merge request. For example, a digital telephone type can merge only to a port on a digital board.
CAUTION:
When a phone is unplugged and moved to another physical location, the
Emergency
Location Extension
field must be changed for that extension or the USA Automatic
Location Identification data base must be manually updated. If the
Emergency Location
Extension
field is not changed or if the USA Automatic Location Identification data base
is not updated, the DID number sent to the Public Safety Network could send emergency
response personnel to the wrong location.
NOTE:
You cannot use TTI to change a virtual extension.
Instructions
TTI merge from a voice TTI port
CAUTION:
You can destroy your hardware if you attempt to connect an analog telephone to a digital
port.
To merge an extension to a telephone with TTI, complete the following steps from the telephone you
want to merge:
1
Dial the TTI merge FAC.
— If the code is correct, you receive dial tone.
— If the code is not correct, you receive intercept tone.
2
Dial the TTI security code from the telephone you want to merge.
— If the code is correct, you receive dial tone.
— If the code is not correct, you receive intercept tone.
3
Dial the extension of the telephone you want to merge.
— If the extension is valid, you receive confirmation tone, which may be followed by dial
tone. (It is possible to receive intercept tone immediately following the confirmation tone.
If this happens, you need to attempt the merge again.)
— If the extension is valid, but the extension is being administered, you receive reorder tone.
Try the merge again later.
— If the extension is invalid, you receive intercept tone.
— If the system is busy and cannot complete the merge, you receive reorder tone. Try the
merge again later.
— If the telephone has a download status of pending, you receive reorder tone. You need to
change the download status to complete to successfully complete the TTI merge.