Screen Reference
Attendant Console
Administrator’s Guide for Avaya Communication Manager
639
November 2003
Attendant Console
This screen assigns an Attendant Console to the system.
Field descriptions for page 1
Figure 118: Attendant Console
Attendant Console x
This is a display-only field when the screen is accessed using an administration command such as add or
change.
Auto Answer
Valid entries
Usage
all
Entering all in this field indicates an incoming call to an idle
attendant will be answered automatically without any action (no
button presses required) by the attendant.
acd
Entering acd indicates only ACD split/skill calls and direct agent
calls can auto answer. Non-ACD calls terminated to an attendant
console with Auto Answer set to acd ring audibly.
none
Entering none causes all calls terminated to this attendant console to
receive some sort of audible ringing treatment.
change attendant 1
Page 1 of 3
ATTENDANT CONSOLE 1
Type: console Name: 27 character attd cons name
Extension: 1000 Group: 1 Auto Answer: none
Console Type: principal TN: 1 Data Module? y
Port: 01C1106 COR: 1 Disp Client Redir? n
Security Code:
COS: 1 Display Language: english
H.320 Conversion? n
DIRECT TRUNK GROUP SELECT BUTTON ASSIGNMENTS (Trunk Access Codes)
Local Remote Local Remote Local Remote
1: 9 5: 9:
2: 82 6: 10:
3: 7: 11:
4: 8: 12:
HUNDREDS SELECT BUTTON ASSIGNMENTS
1: 5: 9: 13: 17:
2: 6: 10: 14: 18:
3: 7: 11: 15: 19:
4: 8: 12: 16: 20: