Managing Trunks
Adding a DID Trunk Group
Administrator’s Guide for Avaya Communication Manager
353
November 2003
8
In the
Incoming Destination
field, type attd.
This field assigns an extension to which incoming calls are routed during business hours. By
entering attd in this field, incoming calls go to the attendant and the system treats the calls as
Listed Directory Number calls.
9
In the
Comm Type
field, type voice.
This field defines whether a trunk group can carry voice, data, or both. Analog trunks only carry
voice and voice-grade data.
10
In the
Trunk Type
field, type ground-start.
This field tells the system what kind of signaling to use on this trunk group. To prevent glare,
Avaya recommends ground start signaling for most two-way CO, FX, and WATS trunk groups.
11
In the
Outgoing Dial Type
field, type tone.
This field tells Communication Manager how digits are to be transmitted for outgoing calls.
Entering tone actually allows the trunk group to support both dual-tone multifrequency (DTMF)
and rotary signals, so Avaya recommends that you always put tone in this field.
12
In the
Trunk Termination
field, type rc.
Use rc in this field when the distance to the central office or the media server at the other end of
the trunk is more than 3,000 feet. Check with your service provider if you’re not sure of the
distance to your central office.
13
Press
ENTER
to save your changes.
Now you are ready to add trunks to this trunk group. See
Adding Trunks to a Trunk Group
on page 366
for more information.
Adding a DID Trunk Group
In most cases, Avaya recommends leaving the default settings in fields that aren’t specifically mentioned
in the following instructions. Your Avaya representative or network service provider can give you more
information. For Direct Inward Dialing (DID) trunk groups, settings in the following fields must match
your provider’s settings:
•
Direction
•
Comm Type
•
Trunk Type
•
Expected Digits (only if the digits your provider sends do not match your dial plan)
CAUTION:
Use the list above as a starting point and talk to your service provider. Depending on your
particular application, you may need to coordinate additional administration with your
service provider.