Managing Phones Features
Telephone feature Buttons
120
Administrator’s Guide for Avaya Communication Manager
November 2003
clk-overid
Clocked
Override
Clocked Manual Override (display button):
used in association with Time of Day Routing
to override the routing plan in effect for the
activating user. The routing plan is overridden
for a specified period of time.
1 per station
conf-dsp
Conference
Display
Allows a user to display information about
each party of a conference call. This button
can be assigned to stations and attendant
consoles.
1 per station
consult
Consult
The Consult button allows a covering user,
after answering a coverage call, to call the
principal (called party) for private
consultation.
Activating Consult places the caller on hold
and establishes a private connection between
the principal and the covering user. The
covering user can then add the caller to the
conversation, transfer the call to the principal,
or return to the caller.
1 per station
cov-cback
Coverage
Callback
Allows a covering party to store a leave word
calling message for the principal (called
party).
1 per station
cov-msg-rt
Covr Msg
Retrieve
Coverage Message Retrieval (display button):
places a covering station into the message
retrieval mode for the purposes of retrieving
messages for the group.
1 per station
cpn-blk
CPN Block
Blocks the sending of the calling party number
for a call.
1 per station
cpn-unblk
CPN
Unblock
Deactivates calling party number (
CPN
)
blocking and allows the CPN to be sent for a
single call.
1 per station
crss-alert
Crisis
Crisis Alert (display button): provide this
button to the telephones or consoles that you
want to notify when any user makes an
emergency call. (You define which calls are
emergency calls on the AAR/ARS Analysis
screen by setting the Call Type to
alrt
.)
After a user receives an alert, they can press
the crss-alert button to disable the current alert.
If tenant partitioning is active, the attendants
within a partition can receive emergency
notification only from callers in the same
partition.
1 per station
10 per
system
Table 4: Telephone feature buttons 6 of 16
Button name
Button
label
Description
Maximum
6 of 16