Feature Reference
Analog busy automatic callback without flash
Administrator’s Guide for Avaya Communication Manager
1355
November 2003
For example, a user whose FRL is 1 attempts a long-distance call. AFRL is active and maps to AFRL 3.
The desired trunk has an FRL of 7, and the call is blocked. In the example below, an Authorization Code
set to1234567 has a COR of 3 with an FRL 5, which is still not high enough to access the desired trunk.
However, AFRL is active and FRL 5 maps to FRL 7. The call is allowed.
Figure 383: Example of authorization codes with AFRLs
Analog busy automatic callback without flash
This is an automatic callback for analog stations without flashing the hook. It will be applied only when
the called station is busy and has no other coverage path or call forwarding. The caller can enable the
automatic callback without flashing the hook or entering the feature access code.
Detailed description
With Analog Busy Automatic Callback without Flash, when the caller places a call through an analog
station, and the called station is busy and has no coverage path or forwarding, the caller hears an
announcement and is presented with options. Depending on the caller’s selection, the call is queued to
Automatic Callback, routed to an extension, or dropped.
Configurations
This feature will be available on the following platforms:
Avaya S8100 Media Server with an Avaya G600 Media Gateway
Avaya S8100 Media Server with a CMC1 Media Gateway
Avaya Communication Manager on an Avaya DEFINITY Server CSI
Avaya DEFINITY Server SI with an Avaya SCC1 Media Gateway
Avaya DEFINITY Server CSI with an SCC1 Media Gateway
3
0
3
7
6
5
4
3
2
1
AFRL
FRL
COR to FRL Table
Authorization code to COR Table
7
5
FRL to AFRL Table
3
1
4
3
2
1
FRL
COR
3
3
2
3
COR
2222222
1234569
1234568
1234567
Authorization Code
Trunk Desired COR is 4
Originator COR is 1
7
7
7
7
3
3