Avaya Communication Manager, Administrator'S Manual, Page: 1185 / 1854

Screen Reference
Station
Administrator’s Guide for Avaya Communication Manager 1185
November 2003
Remote Softphone Emergency Calls
Use this field to tell Communication Manager how to handle emergency calls from the IP phone. This
field appears when either the
IP Softphone field or the Remote Office Station field is set to y on the
Station screen.
CAUTION:
An Avaya IP endpoint can dial emergency calls (for example, 911 calls in the U.S.). It
only reaches the local emergency service in the Public Safety Answering Point area where
the telephone system has local trunks. Please be advised that an Avaya IP endpoint cannot
dial to and connect with local emergency service when dialing from remote locations that
do not have local trunks. You should not use an Avaya IP endpoint to dial emergency
numbers for emergency services when dialing from remote locations. Avaya Inc. is not
responsible or liable for any damages resulting from misplaced emergency calls made
from an Avaya endpoint. Your use of this product indicates that you have read this
advisory and agree to use an alternative telephone to dial all emergency calls from remote
locations. Please contact your Avaya respresentative if you have questions about
emergency calls from IP phones.
Valid entries Usage
as-on-local Type as-on-local to achieve the following results:
•
If the administrator chooses to leave the Emergency
Location Extension fields (that correspond to this station’s
IP address) on the IP Address Mapping screen blank, the
value as-on-local sends the extension entered in the
Emergency Location Extension field in the Station screen
to the Public Safety Answering Point (PSAP).
•
If the administrator populates the IP Address Mapping
screen with emergency numbers, the value as-on-local
functions as follows:
•
If the Emergency Location Extension field in the
Station screen is the same as the Emergency
Location Extension field in the IP Address
Mapping screen, the value as-on-local sends the
extension to the Public Safety Answering Point
(PSAP).
•
If the
Emergency Location Extension
field in the
Station screen is different from the
Emergency
Location Extension
field in the IP Address
Mapping screen, the value as-on-local sends the
extension in the IP Address Mapping screen to the
Public Safety Answering Point (PSAP).